Note fondée sur 623 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon rapport qualité-prix
Publié le 24 oct. 2018 sur HotelsPropre, très bon petit déjeuner et bon rapport qualité-prix
Commentaires de Gestion de l’hôtel
3 déc. 2018 par GM, Gestion de l’hôtel
Hello Matthieu
Thanks for your nice comments. It's our endeavor to exceed your expectations. Great to know that you liked cleanliness and breakfast. Hope to see you again.
par matthieu
Publié le 30 avr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2016 par Connie, Gestion de l’hôtel
Dear Valued Guest,
Thank you for your survey and 4 star rating of our hotel. We appreciate you choosing us for your lodging needs and hope we will see you again in the future.
Sincerely,
Rebekah D.
General Manager
par un voyageur
Publié le 26 nov. 2024
Front desk clerk was great. First room we couldn’t get into the room, had to go back to office to get new key cards to a different room (desk clerk was great, she had the cards ready when I walked in) hall ways and stairs were dirty, trash piled up over the sides of the trash cans and on the floor in the stair well entry. The room had two missing lights in the ceiling, bathroom was so dim you could hardly see what your doing, hairs in the beds between the “clean” sheets, tons of cracker and chip crumbs under the pull out sofa, no sheets for pull out, only a stained mattress. From the reviews it said older but clean and I’m fine with that but this is beyond that.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
Thank you for taking the time to share your experience. We're glad to hear that our front desk clerk was able to assist you promptly and with a great attitude. However, we sincerely apologize for the issues you encountered during your stay. The condition of the hallways, stairs, and your room is certainly not up to our usual standards, and we take your feedback seriously. Please rest assured that we will address the cleaning concerns and the maintenance issues, including the missing lights and the condition of the pull-out sofa, to ensure this doesn’t happen again. We understand how disappointing this must have been, and we deeply regret that your experience did not meet your expectations. We hope you'll consider giving us another opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
Thank you for being our guest. We appreciate your feedback!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
Thank you for being our guest at the Rodeway Inn, Jessica. It was a pleasure hosting you and we hope to see you return again in the future.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
The room was clean. Pool looked nice. We were not at hotel much so we did not swim. Staff was friendly. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
Thank you for your great review! We're glad to hear that you found the room clean and the pool inviting, even though you didn’t get a chance to use it. It's great to know you found our staff friendly. We’d be thrilled to welcome you back for another stay in the future!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par BradF, Gestion de l’hôtel
Thanks so much Valerie. We appreciate the great score and look forward to your next visit
par un voyageur
Publié le 11 sept. 2024 sur Expedia
We had a floor level room courtyard view. The kids loved the pool and the breakfast was good. Room was clean.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par BradF, Gestion de l’hôtel
Hi Donna, So glad we could accommodate you with the right room and your kids had fun at the pool. Great to hear you enjoyed breakfast and the room was clean
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
This place has deteriorated over the years. Stayed here many times but it is falling apart now. Ac unit was showing daylight from outside. Room full of dead gnats. No refrigerator. Got a different room in a different section but obviously needs help.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Rodeway Inn McPherson, Gestion de l’hôtel
Thank you for your feedback. We’re truly sorry to hear that your recent stay did not meet your expectations and that you experienced issues with the air conditioning, cleanliness, and lack of amenities. Your comments about the property's condition are concerning, and we will address these issues with our maintenance and housekeeping teams. We appreciate your loyalty in the past and hope to have the opportunity to provide a much-improved experience in the future.
