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Elaf Al Mashaer

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

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Photo gallery for Elaf Al Mashaer

View from property
View from property
Minibar, in-room safe, free cribs/infant beds, free WiFi
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
P.O Box 2623 Makkah Al Mukarramah, Makkah, Makkah Province, 24231
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪8 min walk‬
  • Kaaba
    ‪10 min walk‬

Room options

Twin Room People With Special Needs

  • Sleeps 4
  • 2 Twin Beds

Quad Room With One Extra Bed

  • Sleeps 4
  • 4 Twin Beds

Twin Room

  • Sleeps 4
  • 2 Twin Beds

Transient Single Room

  • Sleeps 1
  • 1 Double Bed

Triple Room

  • Sleeps 4
  • 3 Twin Beds

Double Room Queen

  • Sleeps 4
  • 1 Double Bed

Quad Partial Haram ViewWith One ExtraBed

  • Sleeps 4
  • 4 Twin Beds

Junior Suite

  • Sleeps 3
  • 3 Twin Beds

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About the area

Makkah

Central Makkah getaway .Within a 10-minute walk of this Ajyad hotel, you'll find Great Mosque of Makkah and Kaaba. Abraj Al Bait Hajar Tower and Abraj Al-Bait Towers are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.6 km
  • Abraj Al-Bait Towers - 8 min walk - 0.7 km
  • Well of Zamzam - 10 min walk - 0.8 km
  • Kaaba - 10 min walk - 0.9 km
  • King Fahad Gate - 10 min walk - 0.9 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪29Th Floor - ‬3 min walk
  • ‪Al Majlis - ‬11 min walk
  • ‪بيتزا هت - ‬7 min walk
  • ‪Al Khairat Restaurant - ‬11 min walk
  • ‪مطعم هاجر - ‬3 min walk

About this property

Elaf Al Mashaer

5-star luxury hotel near Great Mosque of Makkah
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The luxury Elaf Al Mashaer also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 304 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Elaf Al Mashaer offers 304 accommodations with minibars and safes. 40-inch LED televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Languages

Arabic, English, Urdu

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Makarem Ajyad Makkah Hotel

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  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • 8 shared bathrooms (in-room sinks)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Self parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 10006726

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Elaf Al Mashaer.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Makkah
Elaf Al Mashaer Hotel Makkah

Elaf Al Mashaer Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 199 reviews
Rating 8 - Good. 51 out of 199 reviews
Rating 6 - Okay. 37 out of 199 reviews
Rating 4 - Poor. 18 out of 199 reviews
Rating 2 - Terrible. 28 out of 199 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Komal

Stayed 1 night in Jun 2024

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Khidasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Zein

Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaf is very close to Haram just 3-4 mins walk to baab Abdul Azeez (door no 1 Abdul azeez door) The hotel is a nice and clean hotel and was amazing for the price and location Food as usual good , and courtesies staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Mar 2024

6/10 Okay

Sheraz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very uncooperative and don’t want to help. Wold not recommend any one else
Stayed 1 night in Mar 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

asma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and awesome management 👍
Stayed 4 nights in Mar 2024

6/10 Okay

Sheraz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff don’t understand English, it’s ok but they have to let us know so we can use translation or ask someone to translate. They just shake the head ok and ok . That’s not acceptable
Stayed 2 nights in Mar 2024

10/10 Excellent

DANAH, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing customer service
Stayed 2 nights in Feb 2024

10/10 Excellent

Ume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best to stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while I was in Makkah performing Ummrah. All the staff were very kind and respectful. The haram is literally a 5 minute walk, and anything you want to eat and drink is a 5 minute walk in any direction. You can hear the adhan from the Haram at the hotel.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Would not stay again
Good: location, very close to haram, just behind the clock tower Bad: ac in room wasnt working. Nobidy came to check after I complained. Room smelled like smoke Cheapest room doesnt get natural light as the window faces an internal dark space
Stayed 1 night in Mar 2024

10/10 Excellent

Ume

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

M H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohamad Ahmed Elarabi

Stayed 2 nights in Feb 2024

10/10 Excellent

Mahfuzur

Stayed 4 nights in Feb 2024

2/10 Terrible

Abass

Stayed 1 night in Feb 2024

6/10 Okay

hussam

Travelled with family
Liked: Cleanliness, staff & service
Bed is very hard to sleep on, overused bathroom.
Stayed 2 nights in Feb 2024

8/10 Good

ovais, Bettendorf

Stayed 2 nights in Feb 2024

10/10 Excellent

Farrukh

Stayed 2 nights in Feb 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving our room was not ready when promised for check in..We waited over 1 hour in the lobby area. Room service cleaned my room one time in the 5 days I was there. We kept calling for towels, toilet paper, and other items. Front desk was not very friendly either. I give this place a very poor rating

8/10 Good

Layla

Travelled with group
Liked: Staff & service, amenities
The hotel is about 8 minutes walk from Harem close to Safwa mall The only thing is the bathroom needs refurbishment as it's a bit old and smelly but rooms are clean
Stayed 3 nights in Jan 2024

10/10 Excellent

kaviraj

Stayed 1 night in Jan 2024