Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall.
Im Flur läuft die ganze Nacht Musik.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Simple but clean and quiet. Quick taxi trip to airport and attractions.
Highpoint: The staff. So friendly and helpful and fun to talk to.
Would go back in a heartbeat!
par un voyageur
Publié le 21 janv. 2024 sur Expedia
To mutch traffic verry noice in the nighttime
par un voyageur
Publié le 21 déc. 2023 sur Expedia
When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away.
The airport shuttle came at 3:00 am, they have shuttles only at specific times.
Not much to do in the immediate area but a good place to stay as a transit hotel.
par un voyageur
Publié le 9 oct. 2023 sur Hotels
Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Khairun, Gestion de l’hôtel
To Mr Paul,Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, but we ensure that we will explore every point you listed. so that we better understand how we can improve the quality of our properties and services for you and our other guests.Thank you for staying at our hotel and we look forward to serving you again..Sincerely, Crew Express Hotel Management
par un voyageur
Convenient to airport
Publié le 4 avr. 2023 sur HotelsRestaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
Commentaires de Gestion de l’hôtel
8 avr. 2023 par Khairun, Gestion de l’hôtel
To Mr. Dillon,Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, but we ensure that we will track every point you enter. so that we better understand how we can improve the quality of our property and services for you and our other guests.Thank you for staying at our hotel and we look forward to serving you again..Sincerely, Crew Express Hotel Management
par un voyageur
Preis Leistung ist gut!
Publié le 30 oct. 2022 sur HotelsFür eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!
Commentaires de Gestion de l’hôtel
10 nov. 2022 par Khairun, Gestion de l’hôtel
To Mr Martin Budde,Thank you for taking the time to leave a review of our property. Your review means a lot. We appreciate your review of our service and continuous improvement. We are very happy to know that you felt our hospitality during your stay.. We look forward to welcoming you again at Crew Express Hotel Kualanamu!Sincerely, Crew Express Hotel Management
par un voyageur
Publié le 21 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2019 par Khairun, Gestion de l’hôtel
thank you.
par un voyageur de Japan
Publié le 17 déc. 2018 sur Expedia
スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。
Commentaires de Gestion de l’hôtel
20 déc. 2018 par The KNO, Gestion de l’hôtel
Thanks for your comment. I apologize for the problem you experienced during your stay, and we look forward to being able to serve you again.
par un voyageur
3 outta 5
Publié le 6 juin 2018 sur HotelsIt was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Commentaires de Gestion de l’hôtel
8 juin 2018 par Khairun, Gestion de l’hôtel
To Mr. Raymond,
Thanks for your comment. I apologize for any problems you encountered during your stay. This is not a review we would like to get, but I make sure I will search for any points you specify. Where possible, I would like to talk more about your experience, so I better understand how I can improve the quality of our property and services for you and our other guests.
Thank you for staying with us and we look forward to being able to serve you again.
Sincerely, Khairun Nadeni, Operational Manager
