Ratings based on 108 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 28, 2024 on Expedia
If there’s a vicinity map guide, that will be extremely helpful. There are things that one can’t rely on the hotel all the time.
I love to walk around area of a hotel that im staying, getting little entertainment like snacks, foods or quiet chilling spots, which will make it feel like an extended street family of the hotel. However I couldn’t get much here.
But Starbucks is by far a nice quiet extended escapade. And maybe investors could improve path to Brastagi Supermarket, or something? I dunno.
Otherwise, everything has been well.
Comment from Hotel Management
Jul. 29, 2024 by Four Points by Sheraton Medan, Hotel Management
Dear Guest Mr. Faizal, On behalf of the entire hotel team, we would like to thank you for sharing about your experience as well we are glad that you had a pleasant stay with us. It is always encouraging to hear our guest feedback.Your feedback has been shared with all team member and department head as well as a way of evaluating our guest experiences that we delivered, in order to provide service that exceeded our guest expectation. Please kindly advise us should you have other feedback that we can improved in order to create an excellent and memorable stay.Once again, I appreciate you taking the time to share your feedback and have a great day. Sincerely, Four Points by Sheraton Medan
by A traveller
Posted Feb. 25, 2024 on Expedia
by A traveller
Love you
Posted Jul. 3, 2023 on HotelsThis is clean room , will stay again when visit Medan next visit
by A traveller
Posted May 6, 2023 on Expedia
Nice hotel! Everyone so Friendly and helpful . ..
Comment from Hotel Management
Jun. 6, 2023 by The Management - Four Points by Sheraton Medan , Hotel Management
Dear Ms. Tati, Thank you for staying with Four Points by Sheraton Medan. Thank you for sharing your wonderful experience stay in our hotel. Glad to also read that you have had a memorable stay with us with plenty of fond memories to cherish forever. Thank you for highlighting the personalized level of services extended by our Associates. We looking forward for your next journey to Medan. Sincerely,
by A traveller
Posted Dec. 5, 2022 on Hotels
Very bad customer service
by A traveller
Good hotel wz family friendly.
Posted Jun. 3, 2022 on HotelsVery good for family stay
by A traveller
Posted Jun. 3, 2022 on Hotels
by A traveller
Good
Posted Apr. 6, 2020 on HotelsThe room is big and comfortable... located in central and convenient to travel to nearby malls or complex.
by A traveller
Posted Jan. 23, 2020 on Hotels
by A traveller
Posted Jan. 16, 2020 on Expedia
Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym.
