Ratings based on 120 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 11, 2024 on Hotels
Fantastic hotel, huge room, friendly staff! Thank you!
Comment from Hotel Management
Sep. 13, 2024 by Guest Experience Team , Hotel Management
Dear Guest, Many thanks for your kind review of our hotel and services.It make us proud to know you enjoyed your stay with us. We look forward to welcoming you back to Grand Mercure Medan AngkasaKind regards,Management
by A traveller
Posted Sep. 9, 2024 on Hotels
Overall, the stay was good. Reception staff were great, breakfast service was lacking.
This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Comment from Hotel Management
Sep. 13, 2024 by Guest Experience Team , Hotel Management
Dear Guest, Many thanks for your kind review of our hotel and services.It make us proud to know you enjoyed your stay with us. We welcome your suggestions to improve our breakfast service efficiency and thank you for bringing it to our attention. We will rectify the mistakes immediately. We look forward to welcoming you back to Grand Mercure Medan AngkasaKind regards,Management
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Guest Experience Team , Hotel Management
Dear Melanie, We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon.Sincerely,Management
by A traveller
Posted May 19, 2024 on Expedia
We really enjoyed everything at this hotel. Was truly amazing.
Comment from Hotel Management
May 21, 2024 by Guest Experience Team , Hotel Management
Dear Michael , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
by A traveller
Posted Apr. 22, 2024 on Expedia
Comment from Hotel Management
Apr. 26, 2024 by Guest Experience Team , Hotel Management
Dear Paul, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A traveller
Posted Mar. 22, 2024 on Expedia
Comment from Hotel Management
Apr. 26, 2024 by Guest Experience Team , Hotel Management
Tamu kami yang terhormat,Terima kasih banyak atas ulasan yang Anda bagikan mengenai pengalaman berkunjung bersama kami. Tentunya kami senang mengetahui pengalaman Anda menyenangkan. Pujian seperti ini pun akan menjadi penyemangat bagi seluruh tim untuk selalu mengembangkan kualitas pelayanan kami.Sekali lagi terima kasih atas ulasan kepuasan Anda ini. Tetap jaga kesehatan dan sampai berjumpa kembali dikedatangan Anda selanjutnya di Grand Mercure Medan Angkasa!Hormat saya,Management
by A traveller from Usher
Posted Feb. 25, 2024 on Expedia
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Comment from Hotel Management
Feb. 27, 2024 by Guest Experience Team , Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities. Thank you again for sharing your experience, and we hope your next visit will be pleasant.Best Regards,Management
by A traveller
Posted Feb. 4, 2024 on Expedia
Friendly staff and nice room ❤️
Comment from Hotel Management
Feb. 7, 2024 by Guest Experience Team , Hotel Management
Dear Guest,Thank you for you nice feedback of your recent stay at Grand Mercure Medan.We are looking forward to welcoming you backBest Regards,Management
by A traveller
Posted Dec. 7, 2023 on Expedia
Comment from Hotel Management
Dec. 14, 2023 by Guest Experience Team , Hotel Management
Dear Mr. Sufendy,Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed stay at Grand Mercure Maha Cipta Medan Angkasa hotel. It is our commitment to ensure that guests have a comfortable stay.Thank you again for your visit and we look forward to welcoming you back soon!Sincerely,Management
by A traveller
Posted Dec. 5, 2023 on Hotels
Comment from Hotel Management
Dec. 8, 2023 by Guest Experience Team , Hotel Management
Dear Guest,Thank you for your feedbackLooking forward to welcoming you back at Grand Mercure Medan AngkasaBest RegardsManagement
