Note fondée sur 329 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A refaire
Publié le 29 avr. 2023 sur HotelsTrès beau point de vue au 16ème étage, belle chambre spacieuse et moderne. L'ensemble est très bien.
Hôtel situé à quelques pas du centre commercial santa fé.
C'est un grand oui pour cet hôtel qui me reverra à coup sûr
Commentaires de Gestion de l’hôtel
1 mai 2023 par Square, Gestion de l’hôtel
Dear guest, thanks a lot. Always welcome with us.
par un voyageur
Publié le 26 févr. 2023 sur Expedia
Très confortable hôtel, idéalement situé, personnel accommodant et professionnel.
Commentaires de Gestion de l’hôtel
27 févr. 2023 par Hotel ESTELAR Square, Gestion de l’hôtel
Ms. Jean Pierre, Thank you for visiting us, choosing us as your destination, and receiving these comments make our hotel and staff a place where you can find moments you will never forget.We count on your next visit and have the opportunity to serve you again.Cordailly, Arvey BenavidesGeneral Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
I couldn't use the facilities (no gym no pool), this was really unfair
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur
Publié le 24 sept. 2024 sur Expedia
para salir del estacionamiento es muy complicado y el llegar a el primer dia para estacionar fue terrible
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Estimado Sr, RiveraAgradecemos y valoramos sus observaciones, las cuales nos permiten tomar acciones correctivas para garantizar una excelente experiencia a nuestros huéspedes. Recibimos sus comentarios como oportunidad de mejora.Esperamos tener el gusto de atenderle nuevamente.Cordialmente,Gerente General
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
par un voyageur de Miami
Publié le 20 sept. 2024 sur Expedia
Bad service
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Square, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of services during your stay.Please be assured that we are taking immediate steps to address this issue and improve our services. Your comfort and satisfaction are our top priorities, and we regret that we fell short this time.We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there is anything we can do to make amends, please do not hesitate to let us know.Best regards,
