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Masaya Medellin

2.5 star property
Spa guest house near Santafé Mall

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Photo gallery for Masaya Medellin

Outdoor pool, sun loungers
Front of property
Suite, Terrace
Free daily cooked-to-order breakfast
Suite, Terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Hot tub
  • Spa
  • Breakfast included

Explore the area

Map
43a1 Cl. 8, Medellín, Antioquia, 050022
  • Poblado Park
    ‪2 min walk‬
  • Lleras Park
    ‪9 min walk‬
  • Santafé Mall
    ‪19 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double or Twin Room, Balcony

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Bathroom

Junior Suite, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Double or Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

About the area

Medellín

El Poblado stay.Within a 10-minute walk of this El Poblado guesthouse, you'll find Poblado Park and Lleras Park. The Dancer's Park and Linear Park President are also within half a mile (1 km).
View more Guest houses in MedellinOpens in a new window

What's nearby

  • Poblado Park - 2 min walk - 0.2 km
  • Medellín Clinic - El Poblado - 7 min walk - 0.7 km
  • Lleras Park - 9 min walk - 0.8 km
  • Oviedo Shopping Center - 16 min walk - 1.4 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Poblado Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 35 min drive

Restaurants

  • ‪Restaurante La Matriarca - ‬1 min walk
  • ‪Urbania Café No. 8 - ‬1 min walk
  • ‪Cafe Dragon - ‬1 min walk
  • ‪Barrica Cerveceria - ‬2 min walk
  • ‪Pronta Pasta - ‬2 min walk

About this property

Masaya Medellin

Spa guest house near Santafé Mall
Masaya Medellin offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A nightclub, spa services, and a terrace are also featured at Masaya Medellin. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Medellín guesthouse.

  • 33 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
  • Dining venue
Masaya Medellin offers 33 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the guesthouse's full-service spa, Kalini Spa. Services include massages. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 100000.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 200000 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Masaya Hostels Medellin
Masaya Medellin Medellín
Masaya Medellin Guesthouse
Masaya Medellin Guesthouse Medellín

Masaya Medellin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was awesome. I was thoroughly surprised at the quality of the rooms and this is the first time I ever stayed at a hostal. It felt just like a hip cool hotel with plenty of activities and an awesome rooftop. The staff was super nice and spoke a basic level of English to help me when my basic Spanish skills failed. Fantastic property, probably going to stay here again when I go back to Medellin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Staff was very helpful and provided great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Giovanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

julissa

Travelled with family
The hotel gave me hostel vibe. I was traveling with my teen daughter and honestly didn’t feel comfortable having her there end up check out after one night and going to a different hotel. If you going to party maybe right for you but not recommend for family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The breakfast was delicious! Accessible location to the metro which helped to get around. Common area was great and had great energy! Loved the net that you could lounge in and loved the pool!
Stayed 2 nights in Sep 2024

6/10 Okay

Eddie

Stayed 2 nights in Oct 2024

10/10 Excellent

Julio

Liked: Property conditions & facilities
Perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Farukh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Oct 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT Place!
Stayed 5 nights in Sep 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value hotel
Masaya caters to independent travelers and backpackers and has a great youthful vibe. This is not a Hilton...and thats a good thing if you like things to be a little different. The location is hard to beat, the rooms are nice, the breakfast was very good and the rooftop deck is awesome. Enjoy!
Stayed 2 nights in Aug 2024

10/10 Excellent

Taimoor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 9 nights in Jul 2024

10/10 Excellent

BENJAMIN

Stayed 4 nights in Jul 2024

8/10 Good

Melissa

Stayed 5 nights in Jul 2024

10/10 Excellent

Leonel

Travelled with family
I will like more, if the hotel have security safe in the rooms, the personnel is the best and also the hotel. Great location, nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Beatriz Flores

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend to add ATH machine
Stayed 4 nights in Jun 2024

8/10 Good

ramiro, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and crew
Wonderful crew and facilities. We had an issue with TV at check in but registration desk crew went above and beyond to fix it as soon as the could. Very comfortable bed, we had everything we needed in the room, it is well designed and functional. Loved the fact that city tap water is drinkable and it actually tasted great! We would strongly recommend to stay at this wonderful hotel, just keep in mind some party noise Friday night and Saturday night. Breakfast was enough food and tasty. Hotel neighborhood is safe and has more than plenty of restaurants and cafes options.
Stayed 3 nights in May 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Masaya
The Masaya is very clean and the people their are very friendly and has a great atmosphere. Has an amazing view from the rooftop
Stayed 2 nights in Feb 2024

10/10 Excellent

Kianoosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Definitely will come back
Stayed 5 nights in Jan 2024

10/10 Excellent

MaryKathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, co-working. Every age
Stayed 3 nights in Jan 2024

8/10 Good

Sasha

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Service at the restaurant was extremely slow. Hotel location is amazing and counts with one of the best 360 views of Medellín
Stayed 2 nights in Jan 2024