Note fondée sur 160 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,7 Propreté de la chambre
2,3 Service et personnel
1,8 Confort de la chambre
1,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 nov. 2021 sur Expedia
My reservation was canceled unexpectedly. Hopefully this will not happen again to anyone else in the future!
par un voyageur
Publié le 21 févr. 2021 sur Expedia
They had a check in window which i did not notice on the confirmation. We did not check in by the time the window closed so they canceled my reservation and didn't bother letting me know. So we drive 5 and a half hours and had no where to sleep.
Commentaires de Gestion de l’hôtel
22 févr. 2021 par Jaime, Gestion de l’hôtel
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jaime
par un voyageur
Horrible Scary Shack of Hell on Riverside in Meddy
Publié le 23 nov. 2020 sur HotelsHello i pulled up to Medford after a long day of flights already had my room Paid for and booked . Showed up to my little motel and theres a sign on door any 1 that paid for the next like week cant have a room so i such around the half dismantled property to find some tattooed wanna be tweaker to come out and tell me theres nothing they can do and no reason but i just cant stay there . Worst experience and motel i been to somone send in the health department please Crack all over the place there pookie.
Commentaires de Gestion de l’hôtel
24 nov. 2020 par Leo, Gestion de l’hôtel
Hi, Ryan! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel
par un voyageur
Don’t even bother
Publié le 22 nov. 2020 sur HotelsAwful. Every single negative review you see online is true. Stay away
Commentaires de Gestion de l’hôtel
23 nov. 2020 par Bella, Gestion de l’hôtel
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!
par un voyageur de Olympia
Publié le 22 nov. 2020 sur Expedia
Property does not exit under that name. Fighting to get my $ back through AMEX. I was put in a very bad situation.
Commentaires de Gestion de l’hôtel
23 nov. 2020 par Bryce, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Bryce
par un voyageur
Publié le 8 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2020 par Leo, Gestion de l’hôtel
Hi, we regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel
par un voyageur
Publié le 6 nov. 2020 sur Expedia
Horrible property with mean staff. Front desk was locked and it was freezing out. Not connected well with expedia
Commentaires de Gestion de l’hôtel
6 nov. 2020 par Jacob, Gestion de l’hôtel
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jacob!
par un voyageur
Publié le 1 nov. 2020 sur Expedia
Didn't have a view because when I arrived the office was closed and had a sign on the door saying NO VACANCY and to call the number....spend a long time on hold and no one answered. I had Expedia reach out to them and they could not do so for days. Then I didn't get a refund because they weren't available. DON'T STAY HERE IF YOU WANT TO ACTUALLY GET A ROOM AND NO REFUNDS!!!
Commentaires de Gestion de l’hôtel
2 nov. 2020 par Marie, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Marie!
par un voyageur
Publié le 1 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2020 par Leo, Gestion de l’hôtel
Hi, Elizabeth! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Alex
par un voyageur
Red Cross Helps Oregon Fire Victims
Publié le 26 oct. 2020 sur HotelsDue to the recent fires in Southern Oregon the American Red Cross is booking all the rooms in the local hotels for the fire victims. Rooms are not available for anyone without a Red Cross voucher. I need a full refund.
Commentaires de Gestion de l’hôtel
26 oct. 2020 par Adam, Gestion de l’hôtel
Hi, Amie. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Adam
