Ratings based on 947 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from El Cerrito
Posted May 8, 2024
The place is clean and comfortable. the continental breakfast could be improved
Comment from Hotel Management
May 11, 2024 by Customer Care Team, Hotel Management
Dear Jorge, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. We have taken note of your suggestion about the continental breakfast, and we will work on this. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Mar. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 22, 2024 by Customer Care Team, Hotel Management
Dear Myrna, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Rodeway Inn Medford. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Uncomfortable Room
Posted Mar. 1, 2024 on HotelsFloor felt dirty. Hair in the bathtub. Totally loud obnoxious heating system! Lousy coffee in the room. Cable TV not user friendly. Homeless people everywhere! Probably wont stay here again.
Comment from Hotel Management
Mar. 5, 2024 by Customer Care Team, Hotel Management
Dear David, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Rodeway Inn service in the future!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Jan. 14, 2024 on Expedia
I always stay here when I come to Medford. Clean, quiet and friendly.
Comment from Hotel Management
Jan. 17, 2024 by Customer Care Team, Hotel Management
Dear Sherry, we thank you for honestly rating our hotel and friendly services. Our main objective is to provide a clean, quiet room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Rodeway Inn guest experience on your next visit to Medford.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Customer Care Team, Hotel Management
Dear Anthony, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Rodeway Inn Medford. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Dec. 28, 2023 on Expedia
Great place at the price for stay on way through town. Older motel up graded with good tv and bed
Clean
Comment from Hotel Management
Jan. 2, 2024 by Customer Care Team, Hotel Management
Dear Marcia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, well-equipped, and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Rodeway Inn Medford on your next visit!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Dec. 24, 2023 on Hotels
Man who checked us in was unfriendly. Then I called about possibly checking out late. He was very rude. Would not stay there again
Comment from Hotel Management
Dec. 26, 2023 by Customer Care Team, Hotel Management
Dear Doug, we are genuinely sorry to hear you had a bad experience while staying at our hotel. We understand from your comments that our check-in staff was unprofessional and did not help you address your concerns. We apologize for their rude customer service. We intend to take this episode very seriously, communicate with our team, and train them accordingly to respond better to guests' requirements. We hope to take all measures required to rectify the situation soon enough, so kindly give us time to sort this out peacefully. Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Posted Dec. 16, 2023 on Expedia
Comment from Hotel Management
Dec. 19, 2023 by Customer Care Team, Hotel Management
Dear Clarence, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller from Citrus Heights
Posted Dec. 2, 2023 on Expedia
Since the weather is cold we mostly appreciated the heat being turned on before arriving so the room was warm and comfortable.
Comment from Hotel Management
Dec. 5, 2023 by Customer Care Team, Hotel Management
Dear Cornelia, many thanks for your glowing review of our hotel. At the Rodeway Inn Medford, we take great pleasure in making our guests comfortable from the get-go. We are excited to hear your beautiful praise for our decision to turn on the heat before your arrival. Our clean and comfy rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Medford!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
by A traveller
Excellent
Posted Dec. 2, 2023 on HotelsVery nice motel. I'll be staying here again
Comment from Hotel Management
Dec. 5, 2023 by Customer Care Team, Hotel Management
Dear Guest, we are happy to have hosted you and served you well at the Rodeway Inn Medford. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Kind Regards,Nimish Patel, General Manager, Rodeway Inn Medford
