Ratings based on 953 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
The pool area was very nice! By far the best part of this hotel.
Rooms have both inside and outside access which was nice - we could park right outside of our room and enter through the exterior door and walk out of your room on the other side right into the pool area. Very nice for convenience, but you could definitely hear people using the pool when it was busier
Rooms left a lot to be desired. Bathroom was small and definitely needs an update - we used the pool shower instead.
Beds were comfy but we had three double beds squished into the room - with the desk, dresser and additional furniture, it made it very squishy for our family of 5.
We did find ants in our room (likely due to the exterior access) but what I disliked most was that the room was fully carpet - you walk in wet from the pool area and can see large stains where it hadn't been dried or cleaned properly over time.
All in all, pool area made it a good stay, but the rooms left a lot to be desired - no fault of the cleaning staff by any means - just showing age and in need of some work.
Comment from Hotel Management
Aug. 24, 2024 by Karan, Hotel Management
Dear guest,Thank you for taking the time to rate your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Ramada by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A traveller
Posted Aug. 20, 2024 on Expedia
Building is old but overall good value for what we paid for
Comment from Hotel Management
Aug. 20, 2024 by Narinder, Hotel Management
Dear Ephraim,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Rooms need TLC
Posted Aug. 19, 2024 on HotelsIt’s an old property needing some TLC. The carpets were old and stained, coffee pods missing, tissue box empty, coffee maker broken, bathroom exhaust broken and guests smoking in the aisle. The staff were polite and courteous, but the room conditions need to get a lot of maintenance work.
Comment from Hotel Management
Aug. 20, 2024 by Narinder., Hotel Management
Dear John,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Posted Aug. 19, 2024 on Expedia
You get more than you pay for here if you happen to get a good deal. Otherwise, its suitable for a nights stay
Comment from Hotel Management
Aug. 19, 2024 by Jasmeen, Hotel Management
Dear Jeremy,Thank you for taking the time to rate your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Ramada by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A traveller
Posted Aug. 17, 2024 on Expedia
Dirty, noisy, smelly and looked nothing like the photos. I’d never go back to a Ramada.
Comment from Hotel Management
Aug. 18, 2024 by Narinder, Hotel Management
Dear Jennifer,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Jasmeen, Hotel Management
Dear Jodie,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Posted Aug. 14, 2024 on Expedia
musky and noisy
Comment from Hotel Management
Aug. 15, 2024 by Management, Hotel Management
Dear Nicholas,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Parvez, Hotel Management
Dear Crystal,Thank you for taking the time to rate your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Ramada by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A traveller
Posted Aug. 12, 2024 on Expedia
The beds were only double beds when we confirmed for queen beds and the shower was so dirty that there was black smears in it. Everything felt dirty. The staff was very friendly though and friendly.
Comment from Hotel Management
Aug. 12, 2024 by Management, Hotel Management
Dear Emily,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Management, Hotel Management
Dear Ajay,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
