Note fondée sur 228 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2022 sur Expedia
The location right downtown but still quiet is excellent. The breakfast was also very good and the staff was most helpful generally
par un voyageur
Resolving issue no response/help/reply whatsoever
Publié le 24 oct. 2024 sur HotelsI’m trying to resolve an issue since September 23rd. The property fraudulently charged my credit card $500 after I had sent them pic of the front & back via iMessage and upon calling/questioning I was told it took them 4-5 days to clean my room so they charged me for $88 a night hence deducting $500 from my card even after I had long checked out!! I’ve contacted my bank & I was blocked on call by the manager.Owner; if you’re reading this please address this it’s not $5 it’s about $500 stolen from me.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Lana , Gestion de l’hôtel
Apon your repeated calls and our conversations of the damage to the stuff in the room and having to pull the room out of order so that we were able to clean it which took us two days plus, replace the damaged microwave and linens , removal of garbage .. This is why your deposit has been kept ..
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Lana, Gestion de l’hôtel
Thanks for your review. What could we have done to make your stay better?
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Lana, Gestion de l’hôtel
Thanks for taking the time for a review.. What could we have done better to get a 5/5??
par un voyageur
Publié le 17 oct. 2024 sur Expedia
The staff , rooms and place is wonderful
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Lana, Gestion de l’hôtel
We so appreciate your review.. We all try very hard to keepThings neat, clean and welcoming!
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Lana, Gestion de l’hôtel
What could we have done better to have gotten a better review?
par un voyageur
Publié le 8 oct. 2024 sur Expedia
I was given a room in the basement which really should not be given to guests and had to ask for a room change. The property was very dated. The room had old and over used furniture but was clean. No microwave or telephone in the room. Was extremely surprised it had an "Excellent" rating on Expedia.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Lana, Gestion de l’hôtel
Thanks for your review. We strive very hard to keep our hotel clean and comfortable. We do have a full community kitchen for guests to use.
par un voyageur
High deposit
Publié le 7 oct. 2024 sur HotelsOur room was ok. The deposit was very high for what you got. Not much to choose from for breakfast . I booked to rooms, the second room for our friends wasn’t even actually a room it was a made up room in the basement level because they over booked
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Lana, Gestion de l’hôtel
Thanks for your review. Front desk would of been able to change rooms for you if asked. With trying to keep our prices low, our breakfast does reflect that.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Quite
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Lana, Gestion de l’hôtel
We look forward to serving you again.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Lana, Gestion de l’hôtel
Thanks for your review.
