Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mont-Laurier, Qc
Publié le 12 mars 2019 sur Expedia
Le chauffage était éteint dans la chambre à notre arrivée, il faisait très froid. Couverture minces. I guess your get what you pay for...
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Pictures have pool and hot tub that have been closed for years. Totally the reason we booked. Tv didnt work had to change rooms. No shampoo or anything in room. Noisy and smoke filled. Front desk person was very noce as he is working to make a living. Property is sold as apmething it is not!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alexander, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The staff are some of the nicest. I appreciate their kindness and help.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Robin, We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Natalie #team6
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Housekeeping did a very poor job of tidying the room before not check in…there were no pillows but pillowcases were available in the room…there was dog food on the floor and dog hair along with human hair everywhere in the room. I was uncomfortable literally!!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marco, Thank you for positively rating your stay! Natalie #Team6
par un voyageur
Publié le 26 août 2024 sur Expedia
shows it"s age needs to be upgraded.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Carol, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
Publié le 9 août 2024 sur Expedia
The man that I seen working the night shift was extremely rude. The pool was closed, has been for months.
Commentaires de Gestion de l’hôtel
13 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Paula, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Natalie #team6
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Twyla,Thank you for the amazing rating!! Maz K.#Team6
par un voyageur
Left the light on. But not too bright
Publié le 4 août 2024 sur HotelsFloor was dirty. Bed broke. No toiletries or extra towels. Beer caps on tub. Tub not clean. Privacy was kinda nice but ac leaked on floor and I almost fell
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 2 août 2024 sur Expedia
