Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 oct. 2024 par d, Gestion de l’hôtel
thank you for your review
par un voyageur
Publié le 17 juill. 2023 sur Expedia
Poor breakfast choice
Hôtel hall is dirty but the rooms are ok
par un voyageur
Publié le 20 sept. 2014 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2015 par Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your stay.
We look forward to seeing you again.
par Nathalie
Publié le 31 juill. 2013 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Hotels
When we arrived to the room it smelled like cigarette smoke. The hotel was a no smoking hotel.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Diane, Gestion de l’hôtel
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and for not meeting your expectations regarding the non-smoking policy. We will investigate this issue immediately. Your comfort is our priority, and we appreciate your understanding.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Lobby is nice… bed was old and uncomfortable. Bedspread had cigarette burns shower did not have a curtain. Property was likely nice 25 years ago. Spend the extra money and stay somewhere else.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Diane, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort you faced during your stay. It’s disappointing to hear that our accommodations did not meet your expectations, and we appreciate your feedback regarding the bed and bathroom amenities.We are actively working on updates to enhance our guests' experience, and your comments will help us prioritize these improvements. We truly value your input and hope you'll consider giving us another chance in the future.Thank you again for your feedback.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Hotel is definitely not a Non Smoking property as advertised.
Smells and bed spread had cigarette burn hole in it.
Not sure any of the exterior doors were locked at night.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Diane, Gestion de l’hôtel
Thank you for sharing your concerns with us. I’m truly sorry to hear about the issues you encountered regarding the smoking policy and the condition of the bedspread. Your experience is not reflective of our standards, and we appreciate you bringing it to our attention.We take guest safety and comfort very seriously, and I’ll ensure your comments are shared with our team for immediate review. We’re committed to making improvements based on feedback like yours.Thank you again for your insights. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Price was cheap and we found a stink bug when we checked into the room, No issue flushed it down the toilet. Paint was pealing all around the room and the window was unlocked and opened. Pool was closed, but offered in the advertisement. Next morning I found a black cricket in the room.
I would check other places, this property seems like it is an extended stay versus for travelers.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diane, Gestion de l’hôtel
We apologize for the issues you had during your stay. we are planning on updating in the near future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
I called and asked if there was a jacuzzi in the king size room and the guy said yes our room didn't have the jacuzzi in it i couldn't get the bathtub thing to go down so couldn't take a bath and the indoor swimming pool was down for maintenance
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diane, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was a little run down but the staff was nice and the beds were clean. The air conditioner was loud abd the room smelled.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diane, Gestion de l’hôtel
Thank you for your review.
