Note fondée sur 547 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 oct. 2024 sur Wotif
Super handy for the Exhibition and Conference centre. Great coffee on site with very friendly service. Room might have been a bit cleaner and the shower lever was stiff making it difficult to find a mid point between boiling and freezing. Also a bit noisy - my upstairs neighbours on the first night were quite clumpy and chatty and I needed earplugs. But none of that was a real bother and I’d happily stay there again.
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Angela De Almeida , Gestion de l’hôtel
Hi VictoriaThank you for sharing your feedback! We’re glad to hear our location was convenient for the Exhibition and Conference Centre, and that you enjoyed the great coffee and friendly service on-site.We’re sorry to hear about the cleanliness and shower temperature challenges, as well as the noise from your neighbors. We’ll be sure to pass along your comments to our housekeeping and maintenance teams to ensure these areas are improved.We truly appreciate your understanding and are happy to know that these issues didn’t impact your overall experience. We’d love to welcome you back for another stay in the future.
5 sur 5
par un voyageur

Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi Shannon, Thank you for the fantastic 5-star review! We look forward to welcoming you back soon! Regards Adina Southbank Hotel Melbourne
5 sur 5
par un voyageur

Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi LisaWe appreciate your 5-star rating! Can’t wait to host you again on your next visit!Thanks and Regards Adina Apartment Hotel Southbank
5 sur 5
par un voyageur

Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi Carl, Your 5-star feedback means a lot to us! We hope to see you again very soon.Thanks and Regards Adina Apartment Hotel Melbourne Southbank
3 sur 5
par un voyageur de Corryong

Publié le 15 oct. 2024 sur Expedia
Have returned to stay here again due to location and the fact they have a great pool plus washer and dryer in the room which is very suitable for us with our pre schooler. Things I like are the location and the walkable distance to crown and a few other places we went to. Things I didn’t like were the cleanliness of the apartment. It needs improvement. Seemed very rushed and not clean properly and we checked in after check in time. Toilet and sink, kitchen bench and kitchen floor in particular. One thing I really don’t like is that the apartments are stuffy and you can access the air conditioner in the room. It is only controlled from the reception. Heating seems to be find but cooling isn’t. I had to call reception last time for the same issue when we previously stayed. We would stay again because of location and value for money however the cleanliness did bother me.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi Jade, Thank you for taking the time to share your feedback. We’re delighted to hear that you returned to stay with us and enjoyed our location, pool, and in-room amenities that are convenient for families. However, I apologize for the cleanliness issues you encountered and understand how important this is for your stay. We will address this with our housekeeping team to ensure improvements are made. Regarding the air conditioning, I appreciate your comments and will discuss this with our management team to explore potential solutions. We value your feedback and hope to welcome you back for a more enjoyable experience. Thanks and Regards Adina Apartment Hotel Melbourne Southbank
4 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Wotif
Property is conveniently located, easy access to public transport, restaurants and walking distance to theatres, sporting venues
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi PaulThank you for your positive feedback! We're glad you found our property conveniently located with easy access to public transport and nearby attractions. We hope to welcome you back soon for another enjoyable stay. Thanks and Regards Adina Apartment Hotel Southbank
5 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Expedia
I liked how close it was to Southgate and inner city surroundings.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Angela , Gestion de l’hôtel
Hi Tony, Thank you for your feedback! We're thrilled to hear that you enjoyed our proximity to Southgate and the inner city. We hope to welcome you back for another great stay soon. Thanks and Regards Adina Apartment Hotel Melbourne Southbank
4 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Ight
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Adina Apartment Hotel Melbourne Southbank, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an enjoyable stay and that our team made you feel welcome
4 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Angela, Gestion de l’hôtel
Hi Fahad,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Thanks and Regards
4 sur 5
par un voyageur

Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Madeleine Reception, Gestion de l’hôtel
Dear Michelle,Thank you for taking the time to leave a review! We’re glad to hear you loved our hotel. If you have anything specific you would like to share from your experience, please feel free to let us know. :)Regards,Madeleine ReceptionAdina Southbank Team