Avis Atlantic View, Mount Martha, Stunning Panorama

Alice was a great guest, very considerate and leaving the house tidy and clean. We hope Alice and her family had a relaxing stay, and would be delighted to host them again!

Carole and her friends were delightful guests. They were great with communication and they left the house clean and tidy at check-out. We're glad they had a relaxing break at 'Atlantic View', and we'd love to host them again.

We found Jim and his family to be good guests, and thank them for leaving the house neat and tidy at check-out. So we were sorry to read of Jim’s dissatisfaction in his review. During his visit, the bath spout or tap was snapped in two, and we required him to pay for repair. This was taken from his Damage Deposit by Stayz, and is standard practice for holiday rentals, hence the Damage Protection scheme. We have a booking questionnaire designed to help us get to know our guests a little before check-in, covering general info and including how they intend to use the house during their stay. If Jim had expressed discomfort at the time, we could have worked our way through the issue with him. We do have a folder containing instruction manuals for our various appliances – this is meant to guide guests if they need help with e.g. the washing machine or air con. We also have some signs in the house designed to make the guest’s stay hassle-free, e.g. reminder to turn off lights and close windows when you leave, which day to put out garbage, reminder to check outdoor umbrella is not left up on the balcony, etc. As we are a registered holiday rental with the Local Shire Council, we’re also required to display the Shire’s Code of Conduct. Jim felt the house is getting a bit old, but I need to say that in the past 2 years, we have installed a new BBQ, new quality dining table, new outdoor table and benches on the balcony, new air con, new dishwasher, new oven, new fans downstairs and 2 new Samsung QLED TVs. Finally, it seems the gas bottle was empty, this was an unfortunate oversight and we apologised for this to Jim at the time, and reimbursed him for the gas bottle he bought. Overall, we’re glad Jim and his family enjoyed staying in Mount Martha, especially the amazing views you get from our property.

Dharsh and his family were lovely guests. They left everything neat and tidy and were very good with communication. We're glad they had a great stay!

Thanks for staying at 'Atlantic View', Ken. Good to hear you enjoyed your stay and found the house comfortable and with the amenities you required. Just a small point, there's a coffee machine using coffee pods in the pantry. Thanks also for feedback, we're currently exploring access to streaming services.

Peter and his group were great guests. They left everything in great order at check-out, and were good with communication throughout their stay. We're glad they had a great stay, and would be happy to host them again!

Thanks for staying Georgia. We hope you had an enjoyable stay.

Thanks Tania for being fantastic guests! Communication was great before the stay, and the house was left in perfect order at check-out. We're very glad you had a great time, and would be delighted to host you again!

Casey and her group were excellent guests, leaving the house neat and clean at check-out. We're glad they were comfortable, and enjoyed their stay. We'd be very happy to host them again.

Denise and her group were great guests. They left everything tidy and clean, and we're glad they enjoyed their stay. We'd be very happy to host them again when they travel to Mount Martha!