Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Carmen
Hotel acceuillant, tres bien situe
Publié le 9 janv. 2017 sur HotelsSejour trop rapide mais excellent. Le personnel de la reception a fait preuve d'une grande efficacite et d'une grande courtoisie. Il nous a donne d'excellentes indications sur la logistique ainsi que sur les points de visite.
Il est a noter aussi l'excellent petit dejeuner
par un voyageur
Publié le 11 déc. 2016 sur Hotels
par un voyageur
Publié le 10 janv. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
12 janv. 2021 par Bayview Eden, Gestion de l’hôtel
Dear Merri,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur
Publié le 2 janv. 2021 sur Wotif
Commentaires de Gestion de l’hôtel
4 janv. 2021 par Bayview Eden, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur
Short Stay in Melbourne
Publié le 25 déc. 2020 sur HotelsA short stay in the city for Christmas. Staff were friendly and happy to help. We booked for 3 but needed to request extra towels and bedding for our daughter as it was not set up for three as we booked. No big deal but certainly not a service that anticipated our needs.
Commentaires de Gestion de l’hôtel
29 déc. 2020 par Bayview Eden, Gestion de l’hôtel
Dear Damien,
Thank you for taking the time to share your feedback. We take note of your comments regarding anticipating your needs. We hope to welcome you back to our hotel very soon!
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur
Publié le 21 déc. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 déc. 2020 par Bayview Eden, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur
Publié le 21 déc. 2020 sur Wotif
Great location and very friendly staff.
Sitting between the beach of St kilda and the CBD the hotel is in a great location.
Commentaires de Gestion de l’hôtel
29 déc. 2020 par Bayview Eden, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and that the location was perfect. We hope to see you again very soon.
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur
Publié le 20 déc. 2020 sur Lastminute
The staff member who assisted me in challenging times was excellent. He went over & above to help me.
Never having driven in Melbourne before, finding the hotel at night on such a busy road was a bit daunting.
Commentaires de Gestion de l’hôtel
29 déc. 2020 par Bayview Eden, Gestion de l’hôtel
ear Guest,
Thank you for the great review of our hotel! We are very happy that our team was able to ensure you made it to our property safely. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Peter Pysk
Cluster General Manager
par un voyageur de Bendigo
Publié le 7 déc. 2020 sur Lastminute
Very good location though access onto Queens Rd tests your patience. Will be much better when food and drink access is available outside of room service.
Commentaires de Gestion de l’hôtel
7 déc. 2020 par Bayview Eden, Gestion de l’hôtel
Dear Gary,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to opening all our public areas in the near future as we head towards COVID normal. Wishing you all the best and hope to see you again very soon.
Kind regards,
Peter Pysk
Cluster General Manager
par un voyageur
Credit card charged without approval
Publié le 5 déc. 2020 sur HotelsI was charged for parking on my credit card post check out, when I only enquired about it. My dispute was ignored by staff and have had no reply to my phone call or email.
Commentaires de Gestion de l’hôtel
7 déc. 2020 par Russell, Gestion de l’hôtel
Dear Alex,
Thank you for your feedback. I have investigated and can confirm that a car was listed on your registration card on your arrival. If you can please contact the Hotel as I would like to confirm some additional information regarding this.
Kind Regards
Russell
Front Office Manager
