Ratings based on 970 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Wotif
Clean, safe and helpful staff. Just make sure tradies wait until 10am to drill on a Sunday morning
Comment from Hotel Management
Aug. 22, 2024 by Shane, Hotel Management
Hi Carolyn, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and had a great overall experience in our hotel. We look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller
Posted Aug. 18, 2024 on Wotif
Hard to gain entry.. swipe card on wrong side of gate and long drive past to do U-turn access via service road .
Comment from Hotel Management
Aug. 22, 2024 by Shane, Hotel Management
Hi Andrew, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and had a great overall experience in our hotel. We look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller
Posted Aug. 13, 2024 on Expedia
Great location if you’ve got friends, family or work nearby. Easy walk to rail station via cool cafes, restaurants, shops. Longer walk to Westfield mall. Older property well maintained.
Comment from Hotel Management
Aug. 13, 2024 by Shane, Hotel Management
Hi Mark, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and that our location was perfect for your needs. We look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller from Green Valley
Posted Aug. 11, 2024 on Expedia
The Buckingham International has a great room, clean and tidy. Location is amazing on Nepean Highway. Close to many attractions and close to the city.
My only note was about sound/noise isolation in the room. I could hear water flushing and running from the room above.
Service and staff were fantastic and always available for help.
Comment from Hotel Management
Aug. 15, 2024 by Shane, Hotel Management
Hi Omar, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and that our location was perfect for your needs. We apologize for any discomfort caused by the noice. We look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller
Posted Aug. 10, 2024 on Expedia
Close to everything. A great place to stay
Comment from Hotel Management
Aug. 13, 2024 by Shane, Hotel Management
Hi Narelle, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and that our location was perfect for your needs. Your feedback is valuable and we look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller
Posted Aug. 10, 2024 on Wotif
Thought we had booked a 3 bedroom apartment but was a house separate to the motel complex. Not fatal but would like to have known prior to arrival. Kitchen great but lacking in kitchen utensils, cups, glasses, plates, saucepans. House was cold and had to run the split system heating, an oil heater and fan constantly to keep the house warm. Otherwise was a very enjoyable stay and staff were great and accommodating. Would definitely stay again but on the motel site.
Comment from Hotel Management
Aug. 13, 2024 by Shane, Hotel Management
Hi Carmel, Thank you for your feedback! Your feedback is valuable, and we will use it to improve our accommodations for future guests. We hope to welcome you back again soon for an even better stay. Kind regards, Best Western Plus Buckingham International
by A traveller from Penicuik
Posted Jul. 23, 2024 on Expedia
Clean and tidy. Minimal seating space in the living part of the apartment. Just felt ‘tired’ here and there (e.g., reception).
Problem with double booking on arrival. Staff didn’t seem too keen to help. As I’d booked vie Expedia - it was up to me!
Comment from Hotel Management
Jul. 24, 2024 by Best western Buckingham International, Hotel Management
Hi Anne,Thank you very much for your feedback on your stay at Best Western Buckingham.We are sorry to hear that we were not able to meet your standards. We appreciate your feedback as this will no doubt allow us to continue to improve our standards and level of service.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon.Thank you again for choosing to stay with us and for your time in sharing your feedback
by A traveller
Posted Jul. 14, 2024 on Wotif
The convenience of where it is why we stay there.
Comment from Hotel Management
Jul. 25, 2024 by Shane, Hotel Management
Hi Allistair, Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay and that our location was perfect for your needs. We look forward to welcoming you back on your next visit! Warm regards, Best Western Plus Buckingham International
by A traveller
Posted Jul. 14, 2024 on Wotif
Comment from Hotel Management
Aug. 5, 2024 by Shane, Hotel Management
Hi Leanne, Thank you for your feedback! We look forward to welcoming you back on your next visit! Warm regards Best Western Plus Buckingham International
by A traveller
Posted Jul. 14, 2024 on Expedia
Clean, comfortable and quiet room. Friendly and accommodating staff.
Convenient location with off street parking.
Comment from Hotel Management
Jul. 25, 2024 by Shane, Hotel Management
Hi Stephen, we glad to hear that our location, facilities, staff and bedding were perfect for your needs. Thank you for your feedback and Your feedback is valuable for us. We look forward to welcoming you back on your next visit! Warm regards, Best Western Plus Buckingham International
