Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par ., Gestion de l’hôtel
Thanks for your feedback
par un voyageur
Publié le 7 oct. 2024 sur Wotif
The property was conveniently located, however the room has lots of damage, pillows are old and uncomfortable, beds are hard and stinky ash trays outside of rooms.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par ., Gestion de l’hôtel
Thanks for your feedback
par un voyageur
Publié le 7 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback We are glad you enjoyed your stayHope to see you again
par un voyageur
Publié le 27 sept. 2024 sur Wotif
BED BUGS still remain an issue! This is becoming a health hazard and needs to be addressed
Commentaires de Gestion de l’hôtel
27 sept. 2024 par FMI, Gestion de l’hôtel
Dear JeremyWe take matters of cleanliness and guest safety very seriously. To address your concern, we employ a top-notch pest control company that conducts regular inspections. They recently found no evidence of bed bugs in our facility.It’s concerning to hear that you experienced this issue, and we wish you had brought it to our staff's attention during your stay so we could have addressed it immediately. We haven’t received similar concerns from other guests, and we would appreciate more details from you to investigate this matter further.Your comfort and safety are our top priorities, and we want to ensure that all our guests have a pleasant experience. Please reach out to us so we can discuss this further.Regards,Footscray Motor Inn
par un voyageur
Publié le 27 sept. 2024 sur Wotif
Staff are fantastic!
Unfortunately I my room had BED BUGS, resulting me have bite marks all over my face, neck, arm and back.
Overall concerned for other patrons who stay at this facility.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par FMI, Gestion de l’hôtel
Dear JeremyThank you for your feedback. We’re glad to hear you found our staff fantastic; they truly strive to provide excellent service.We take matters of cleanliness and guest safety very seriously. To address your concern, we employ a top-notch pest control company that conducts regular inspections. They recently found no evidence of bed bugs in our facility.It’s concerning to hear that you experienced this issue, and we wish you had brought it to our staff's attention during your stay so we could have addressed it immediately. We haven’t received similar concerns from other guests, and we would appreciate more details from you to investigate this matter further.Your comfort and safety are our top priorities, and we want to ensure that all our guests have a pleasant experience. Please reach out to us so we can discuss this further.Regards,Footscray Motor Inn
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par FMI, Gestion de l’hôtel
Dear Bich Van,Thank you so much for your fantastic review! We’re thrilled to hear that you had a 10/10 experience with us. Your kind words motivate our team to continue delivering exceptional service and memorable stays.If you have any suggestions or specific highlights from your visit, we’d love to hear about them! We look forward to welcoming you back soon.Warm Regards,Footscray Motor Inn
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Room 9 was smoke free, secluded, large and clean. Good value for money. It was a good choice for a night stay close to City. The check in & check out were expedited.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par FMI, Gestion de l’hôtel
Dear Ljiljana,Thank you for your wonderful review! We're delighted to hear that you enjoyed Room 9 and found it spacious, clean, and well-located. It's great to know our expedited check-in and check-out processes contributed to your positive experience.Please let us know how we can work towards being the perfect 5/5 to ensure you have even more pleasurable stays. We sincerely appreciate your feedback and hope to welcome you back for another stay soon!Warm Regards,Footscray Motor Inn
par un voyageur
Publié le 23 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
27 sept. 2024 par FMI, Gestion de l’hôtel
Dear Tracie,Thank you for your positive review! We’re glad to see you enjoyed your stay with us. If there’s anything specific that could have made your experience a perfect 5/5, we’d love to hear your feedback. We hope to welcome you back soon!Warm Regards,Footscray Motor Inn
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Thanks for your feedback Glad to hear you enjoyed your stay
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Thanks for your feedback Glad to hear you enjoyed your stay
