Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2021 par Alyssa Figueroa, Front Office Lead, Gestion de l’hôtel
Good afternoon, we appreciate your review, your feedback is valued. We are glad to hear you enjoyed your stay with us and hope to see you again.
par un voyageur
Publié le 27 août 2021 sur Expedia
Gentillesse
Commentaires de Gestion de l’hôtel
29 août 2021 par Alyssa Figueroa, Front Office Lead, Gestion de l’hôtel
Good afternoon, thank you for a 4 out of 5! We are glad you enjoyed your stay with us and we hope to see you again.
par un voyageur
Publié le 22 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Alyssa Figueroa, Front Office Lead, Gestion de l’hôtel
Good afternoon, thank you for an 8! We are glad you enjoyed your stay with us and we hope to see you again.
par un voyageur
Publié le 18 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2021 par Alyssa Figueroa, Guest Service Lead, Gestion de l’hôtel
Good afternoon, thank you for giving us an 8. We are glad you enjoyed your stay with us and hope to see you again!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
I was in Melbourne for busy. Easy checkin and very nice facilities.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Troy,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. We strive to provide an exceptional experience for all our guests, and it is incredibly rewarding to know that we succeeded during your visit. Thank you once again for your lovely feedback and for choosing to stay with us.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
We stayed here due to evacuating before Milton arrived on the west coast of Florida. They allowed our dog snd cat under the circumstances and did a great job at the bar and restaurant serving meals.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Karen,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. We strive to provide an exceptional experience for all our guests, and it is incredibly rewarding to know that we succeeded during your visit. Thank you once again for your lovely feedback and for choosing to stay with us.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Elias,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured that we are and remain committed to ensure that all aspects of your stay meet the highest standards. Thank you again for your valuable feedback. We look forward to welcoming you back and exceeding your expectations.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
No airport shuttle, called for over an hour, airport police also called repeatedly for me. I finally used a ride share and the front desk informed me that they were too busy to answer the phone. 2 attempts at a working key card. The experience was much more complicated than warranted. Never again.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Sherri,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured that we are and remain committed to ensure that all aspects of your stay meet the highest standards. Thank you again for your valuable feedback. We look forward to welcoming you back and exceeding your expectations.Warm regards,Gary AlldredgeAssistant Front Office ManagerHilton Melbourne
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Alexander,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. We strive to provide an exceptional experience for all our guests, and it is incredibly rewarding to know that we succeeded during your visit. Thank you once again for your lovely feedback and for choosing to stay with us.
par un voyageur
Convenient and modern
Publié le 13 oct. 2024 sur HotelsVery nice, modern looking. Needs non skid surface in bathtub/ shower, and exit handrail. Would be nice if breakfast was included in the price. Ice cream bar was $7.00. Very convenient location and shuttle.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Gary - Assistant Front Office Manager, Gestion de l’hôtel
Dear Mary,Thank you for sharing your feedback with us. We sincerely apologize for any inconveniences. We understand how important a modern and well-maintained environment is to our guests.Please know that we are actively working on plans to update and refresh our facilities to enhance the overall guest experience. Your comments are invaluable in helping us prioritize these improvements. In the meantime, we are committed to ensuring that all other aspects of your stay, including service and cleanliness, meet the highest standards.Thank you once again for your feedback. We look forward to welcoming you back and exceeding your expectations.
