Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Laurent,Thank you for the perfect score! We're thrilled to hear that you had an excellent experience during your stay. If there's anything specific you loved about your visit or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back to Holiday Inn Melbourne Airport in the future and aim to make your next stay just as fantastic.Sincerely,Nick HendersonGeneral Manager
par un voyageur
Publié le 22 nov. 2022 sur Hotels
Perfect
Good bedding
Room very clean
Staff very friendly
Good breakfast
Commentaires de Gestion de l’hôtel
23 nov. 2022 par General Manager, Gestion de l’hôtel
Dear Valerie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Nick HendersonGeneral Manager
par un voyageur
Publié le 5 juill. 2020 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
Very convenient but basic
Commentaires de Gestion de l’hôtel
29 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Andrew,Thank you for your feedback! We’re glad to hear you found our location convenient. We aim to provide everything you need for a comfortable stay. If there’s anything we can do to enhance your experience and make it even better, please let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
It was ideal for short overnight stay we had. Pick up and delivery back to terminal worked well.
Commentaires de Gestion de l’hôtel
27 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Agnes,Thank you for your kind review! We’re glad to hear that our hotel was ideal for your overnight stay and that our shuttle service made your airport transfer smooth and easy. We hope to welcome you back for another hassle-free stay the next time you’re passing through!Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 26 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
29 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Jessica,Thank you so much for the perfect score! We're delighted to know that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back the next time your travels bring you our way!Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Kasie,Thank you for the fantastic rating! We're so glad to hear you had a great experience with us. If there’s anything specific you enjoyed or any feedback you’d like to share, we’re all ears! We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Good airport hotel with shuttle bus to airport, helpful pleasant staff
Commentaires de Gestion de l’hôtel
26 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear David,Thank you for your wonderful review! We're delighted to hear that you found our shuttle service convenient and our staff both helpful and pleasant. It’s great to know we could make your stay comfortable and easy. We hope to welcome you back on your next trip!Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Bed and pillows were very uncomfortable, mattress very lumpy, and body wash and shampoo very difficult to dispense , had to walk from the airport as was unable to contact the holiday inn directly for the curtesy van , however the van transport to the airport the next day had the nicest lady driver x
Commentaires de Gestion de l’hôtel
26 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Jennifer,Thank you for sharing your feedback with us. We’re sorry to hear that the bed and pillows didn't provide the comfort you were hoping for and that you had difficulty with the toiletries. We understand how important a good night's sleep and easy access to amenities are, especially before or after a flight. We're also looking into the issue with contacting us for the courtesy van to ensure this doesn’t happen again. On a brighter note, we’re delighted to hear that our shuttle driver made a positive impression on you! We appreciate your comments and hope to have the opportunity to make your next stay more comfortable.Kind Regards,Aaron YaoFront Office Manager
par un voyageur
Publié le 23 août 2024 sur Hotels
The main purpose of going to a hotel close to the airport is the convenience if your visit is governed by airport access. This hotel is excellent in this regard. The inconvenience is the access to the city and all the attractions there.
Commentaires de Gestion de l’hôtel
23 août 2024 par Aaron Yao, Gestion de l’hôtel
Dear Gregory,Thank you for your feedback! We’re glad to hear that our proximity to the airport met your needs for convenience. We understand that access to the city and its attractions can be important, and we appreciate your insight. If you’re planning to explore the city on your next visit, we’d be happy to provide recommendations or assistance to help make your stay even more enjoyable. We hope to welcome you back soon!Kind Regards,Aaron YaoFront Office Manager
