Note fondée sur 475 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Tim.We are pleased to hear you enjoyed your stay and we hope to welcome you back soon.
par un voyageur
Publié le 17 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Morvareed.We are pleased to hear you enjoyed your stay and we look forward to welcoming you back.
par un voyageur
Publié le 13 août 2024 sur Expedia
Clean and comfortable. Great size executive suite. Older style however renovated bathroom was lovely and kitchenette was very useful. Comfortable bed too. Staff very helpful. Will definately return. 👍😊
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Yvette.We are pleased to hear you enjoyed your stay and found the room comfortable. We look forward to welcoming you back soon.
par un voyageur
Unfriendly and ignored guest.
Publié le 13 août 2024 sur HotelsMy disappointment with the service I received during my late check-in last night around 10.30pm. The keypad was broken, and after spending 15 minutes on the phone with the night staff, who was unhelpful and seemed reluctant to assist, I finally managed to check in.
However, when I went back to my car to retrieve something, the door locked behind me, and the keypad issue persisted. I called the night staff four times, but he ignored my calls, leaving me outside for 20 minutes. As a woman alone late at night, this was a particularly distressing situation. Thankfully, another guest passed by and let me in.
This experience has made me feel unsafe and unvalued as a guest, and I believe this reflects very poorly on your establishment.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
We are sorry to hear our usual level of service wasn't provided during your stay Georgina. We have spoken with the night manager on shift that evening and unfortunately the mobile phone was left at reception (briefly) whilst he was assisting another late arrival and he wasn't aware you had tried calling. Staff are always happy to assist guests, we apologise if you felt that you were being ignored on this occassion. Staff have been reminded to be extra cautious of having the mobile phone on them at all times to prevent this happening again.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Russell.We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you next time.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Tim. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back next time.
par un voyageur
Publié le 23 juill. 2024 sur Wotif
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Commentaires de Gestion de l’hôtel
30 juill. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Amanda.We are pleased to hear you enjoyed your stay overall and we look forward to seeing you next time.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Overall good....
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for your review Joon.We are pleased to hear you enjoyed your stay overall.We look forward to seeing you next time.
par un voyageur
Publié le 12 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
6 août 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Thank you for taking the time to leave a review Jason.We are pleased to hear you enjoyed your stay with us and we look forward to seeing you next time.
par un voyageur
Publié le 6 juill. 2024 sur Wotif
Dodgy neighbour knocked on out door about 10pm telling us he could here us! We had the tv on - not that loud
It was just myself and my 7 year old daughter who was asleep!
Made me feel quite uncomfortable after that 😠
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The team at Hotel Cavalier, Gestion de l’hôtel
Hi Casey,Thank you for taking the time to leave a review of your stay. We are dissapointed to hear you had an unpleasant experience with another guest of the hotel. Please note; we do have a night manager onsite, if you ever feel uncomfortable during a stay and feel the need to call please don't hesitate.
