Note fondée sur 965 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024 sur Wotif
Located in a good spot... suited my needs well... just needs to put foxtel on!!!! thank you to the staff .. all were lovely... breaky was great too.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Vishabh Verma, Guest Experience Manager, Gestion de l’hôtel
Dear Jason, Thank you for taking the time to share your review.We are delighted that you enjoyed our prime location, the attentiveness of our staff, and the quality of breakfast we serve. It is great to know that our efforts to provide a comfortable and convenient experience resonated well with your needs.We hope we will have the opportunity to see you again in the future. Best regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 20 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Vishabh Verma, Guest Experience Manager, Gestion de l’hôtel
Dear Xin, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 19 oct. 2024 sur Wotif
A
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Vishabh Verma, Guest Experience Manager, Gestion de l’hôtel
Dear Pawan, Thank you for this great review.Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back soon. Kind regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 17 oct. 2024 sur Wotif
I have stayed here twice and both times were terrible. Rude staff who dont want to help and would rather talk amougst themselfs. Just a terrible experience and is not worth the money. Breakfast finishes at 10am too. Who does that? They just take your money and you dont recieve much back.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Vishabh Verma, Guest Experience Manager, Gestion de l’hôtel
Dear Shannon,Thank you for your feedback,We were disappointed to read that your experiences during your stays did not meet your expectations. Our aim is to provide a warm and welcoming atmosphere, and it is apparent we fell short in this instance. We offer our sincerest apologies for any courtesy you found lacking from our team, which is usually known for their friendliness and professionalism. We understand the importance of starting the day with a good breakfast, and our breakfast service ends at 10:00 AM on weekdays and extends to 10:30 AM on weekends to accommodate various guest schedules. We regret if this timing was inconvenient for you.Regarding the aspects you mentioned of room cleanliness and hotel condition, please know that we take great pride in our hotel's cleanliness and upkeep, with a modern and stylish design that is typically appreciated by our guests. We are sorry to hear that these did not meet your expectations on this occasion. Lastly, we take your comments on the perceived value seriously. Our management team continually reviews our pricing to ensure it reflects the quality of accommodations and services we provide, which includes secure underground car parking and proximity to the Glen Shopping Centre and restaurants.We hope to welcome you again in the future. Best wishes,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 13 oct. 2024 sur Wotif
the hotel was great
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Malcolm, Thank you very much for this kind review of your recent stay.It is truly rewarding to hear about your satisfaction with our establishment. We are delighted that you enjoyed the impeccable cleanliness of our rooms, the pristine condition of our hotel, and the attentive service provided by our staff. Our team takes great pride in maintaining a high standard of hospitality, from the modern decor and comfort of our rooms to the convenience of our services, such as our underground secure car parking and proximity to local attractions. It is great to know that these efforts significantly contributed to your positive experience.We look forward to seeing you again soon.Best regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Assistant Manager, Gestion de l’hôtel
Dear Abbie, Thank you very much for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Youcan Uy, Assistant Manager
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Duty Manager, Gestion de l’hôtel
Dear Elina, Thank you very much for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Youcan Uy,Duty Manager
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Derek, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Nice & clean
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Said, Thank you very much for this kind review of your recent stay.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our Underground Secure Car Parking during your stay, ensuring peace of mind and convenience just a stone's throw from the bustling Glen Shopping Centre and its array of restaurants.We look forward to seeing you again soon.Best regards,Vishabh Verma, Guest Experience Manager
par un voyageur
Publié le 5 oct. 2024 sur Wotif
Enjoyed our stay at the Ibis. Easy parking. Good location. Affordable price.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Erin, Thank you very much for your kind review.We are delighted that you appreciated the convenience of our parking, the prime location, and the value for money our hotel offers. It is great to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations, with our friendly staff always ready to ensure a comfortable and welcoming stay.It would be a pleasure to welcome you back. Best wishes,Vishabh Verma, Guest Experience Manager
