Jasper Boutique Hotel

4.5 star property
Family-friendly 4.5-star hotel near Queen Victoria Market

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Photo gallery for Jasper Boutique Hotel

Premium Courtyard View Room
Premium Courtyard View Room | Terrace/patio
Exterior
Family Suite
Breakfast, lunch, dinner served; local cuisine, alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
489 Elizabeth Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪3 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Jasper Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Elizabeth Street Balcony Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Courtyard Access Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Courtyard View Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

Heart of Melbourne.At this Melbourne Central Business District hotel, you'll be well placed to visit Queen Victoria Market and Melbourne Central, both within a 5-minute walk. Also, Bourke Street Mall is within half a mile (1 km) and Collins Street is within 2 miles (3 km).

What's nearby

  • Queen Victoria Market - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.4 km
  • Collins Street - 14 min walk - 1.2 km
  • Marvel Stadium - 3 min drive - 2.5 km
  • Crown Casino - 4 min drive - 3.0 km

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 19 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • ‪Cafe Victoria - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bratwurst Shop & Co - ‬1 min walk
  • ‪Rose Garden - ‬2 min walk
  • ‪Market Lane Coffee - ‬1 min walk

About this property

Jasper Boutique Hotel

Family-friendly 4.5-star hotel near Queen Victoria Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 10 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Jasper Boutique Hotel. You'll have access to the indoor pool and health club at a partner property.

This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • Built in 1988
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jasper Boutique Hotel offers 90 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Crib (surcharge)
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 30 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jasper Hotel
Jasper Hotel Melbourne
Jasper Melbourne
Jasper Hotel
Jasper Boutique Hotel Hotel
Jasper Boutique Hotel Melbourne
Jasper Boutique Hotel Hotel Melbourne

Jasper Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 385 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a great central place to stay within walking/tram distance to shops and attractions. It was clean and a great place to stay for the basics. House keeping were efficient and cleaned up relatively well. Staff were friendly. It wasn’t excellent (or 10/10) but I would recommend for a basic stay.
Stayed 10 nights in Jan 2025

6/10 Okay

Andrea

Liked: Staff & service
Hotel staff were friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Close to everything. Very comfortable
Stayed 6 nights in Jan 2025

8/10 Good

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

4/10 Poor

kamal

Travelled with family
Disliked: Cleanliness, staff & service
Staff wasn’t supportive, bedding wasn’t good, AC didn’t work for 2 Nights and had to report 3 days continuously to have it fixed…..
Stayed 4 nights in Dec 2024

10/10 Excellent

Junsung

Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Convenient location - good breakfast and friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and welcome upgrade
We stayed here over the Christmas break fur 4 nights. Our room was upgraded by the friendly staff member which is always a great start! We ended up with a suite which was very spacious and quiet with a comfy bed. I would have given a 5 star review but without wishing to be ungrateful for the upgrade (we were very grateful) just being honest which is the point of the review - the walls were a bit bashed about and could have done with a paint and the carpet next to the bathroom was damaged with loose fibres hanging. Other than those small issues it was a very nice room.
Stayed 4 nights in Dec 2024

10/10 Excellent

kornchat

Liked: Cleanliness, staff & service, property conditions & facilities
Good vibe with comfortable transportation.
Stayed 6 nights in Dec 2024

10/10 Excellent

Myat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 5 nights in Dec 2024

10/10 Excellent

Preston Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near Victoria markets and walking distance to all things dowtown. Tram stop in front and back of hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Damijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bedding was too soft, didn’t sleep well. Otherwise stay was good for the purpose. A lot of room for improvement otherwise!
Stayed 4 nights in Dec 2024

8/10 Good

Katherine Annette de

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like a much cooler room, I found that It wasn’t cool enough to sleep. I loved the size of my room and natural light.
Stayed 5 nights in Dec 2024

8/10 Good

Daniel, Kensington

Liked: Amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty Margaret

Stayed 3 nights in Nov 2024

8/10 Good

Thi Hong Dieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Stayed 3 nights in Nov 2024

10/10 Excellent

Jasper

Stayed 4 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Mark Thomas, Surry Hills

Won’t stay again. Told reception I was Expedia Gold, checked me into a room that smelled like wet dog. I had to show the VIP list of amenities to the receptionists….got the bottle of wine as it wasn’t offered. I was love to a room on the top floor and this had an in room safe that wasn’t attached to a hard surface. I could put it under my arm and walk out with it. Shower pressure was very poor and basin faucet came out too fast….drenched the front of me on a few occasions. 3cm of dust in the vent above the toilet. Previous guests’ rubbish was found under the bed. Thick dust in the base boards. Best part of the stay was the delicious cooked breakfast and the best coffee. Much nicer places to stay than in Melbourne. Give this “boutique” hotel a miss.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manoj

Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Liked: Staff & service
Avg hotel, used to be trendy but appeared a bit tired and less rigorous maintained
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property is great; very convenient however the staff dont greet you, they will if you greet them 1st.
Stayed 2 nights in Dec 2024