Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2020 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Wotif
Lovely location and surroundings. Facilities were decent but not great, the staff were lovely though and check in and out was a breeze
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Danica, Gestion de l’hôtel
Dear Chris,Thank you for your wonderful review. We really appreciate you taking the time to share your experience.It was our pleasure to have you as a guest and we hope to be able to welcome you back again very soon.Kind Regards,
par un voyageur
Publié le 29 sept. 2024 sur Wotif
We stayed her for two nights and the building and grounds around were beautiful and well kept. The rooms were nice and clean and the bed we both found was super comfortable.
An easy 10 min walk to the zoo which was good but really busy.
The buffet breakfast was good.
The only negative was that there was some mice poo on the window ledge behind the coffee machine.
Otherwise we thoroughly enjoyed our stay and found it very relaxing and definitely recommend.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Danica, Gestion de l’hôtel
Dear Luke,Thank you for your wonderful review. We really appreciate you taking the time to share your experience.It was our pleasure to have you as a guest and we hope to be able to welcome you back again very soon.Kind Regards,
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Danica, Gestion de l’hôtel
Dear Bruce,We would like to take this opportunity to thank you for your 10 Star rating which means a lot to us and drives our team to continue serving our guests with utmost satisfaction.Once again, thank you for sharing your feedback and for choosing The Lancemore Mansion Hotel. We look forward on welcoming you again in your next visit with us.Kind Regards,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great property, great staff. Would recommend and will stay here again
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Danica Espiritu, Gestion de l’hôtel
Dear Patrick,Thank you for your lovely feedback.We are thrilled to know you enjoyed your stay with us.We look forward to welcoming you again soon!Kind regards,
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Beautiful place to stay, upgraded me upon arrival, breakfast was great
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Shirley, Gestion de l’hôtel
Dear Crystal,Thank you for your review and for your 5 Star rating. It delights us to hear that you had enjoyed your stay with us. Looking forward on welcoming you again on your next stay with us. Kind regards,Shirley Powell Guest Services Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
A
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Danica Espiritu, Gestion de l’hôtel
Dear Graeme,Thank you for your feedback and we hope to welcome you back soon!Kind regards,
par un voyageur
Publié le 19 août 2024 sur Lastminute
I had free breskfeast
Woman wanted to charge me for asking for a cappuccino absolute joke. Hotel was dirty bathroom
Mouldy and not clean place is a bit run down breskfeast terrible food no selection
Commentaires de Gestion de l’hôtel
20 août 2024 par Danica Espiritu, Gestion de l’hôtel
Dear Amanda,I appreciate the time you have taken to detail your stay experience with us and am sorry to see that we fell short during your stay. As a team we strive to create as memorable a stay for our guests as possible and am saddened that we weren't able to deliver on this for you. Please know this is not what we intend for our guest's experience and will work on this with our department head to better our guest services, hotel cleanliness, food quality and overall guest experience which we pride ourselves on. Please accept our sincerest apologies and we hope to welcome you back for a memorable stay in the future!Kind regards,
par un voyageur
Publié le 12 août 2024 sur Wotif
A bit far from City Center. Staff was really good
Commentaires de Gestion de l’hôtel
13 août 2024 par Shirley, Gestion de l’hôtel
Dear Sonia,Thank you for your review and for your 5 Star rating. It delights us to hear that you had enjoyed your stay with us. Rest assured that we will try to continue the great service and we are looking forward to welcome you again. Kind regards,Shirley Powell Guest Services Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
room was very small and bathroom has a glass door without any fans, so you can hear everything
Commentaires de Gestion de l’hôtel
5 août 2024 par Danica Espiritu, Gestion de l’hôtel
Dear Sepideh,Thank you for sharing your feedback with us. The hotel will be undergoing some new and exciting changes in the future, and your feedback will be looked at to determine which areas we need to work on and improve.We hope that once completed, we get the opportunity to welcome you back for a more memorable stay.Kind regards,
