Note fondée sur 442 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Expedia
Amazing place to stay! We stayed 2 nights and we loved it.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Mantra Epping Team, Gestion de l’hôtel
Dear Zeljko, We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Epping Team
4 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
Good room in a location that suited me.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Operations Manager, Gestion de l’hôtel
Dear Danny,Thank you for the time to write the review.We are glad that you enjoyed your room and location.We look forward to welcome you back.Warm regards,Nish PoluOperations Manager
2 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
I only spent a night here and it was very average experience. The room was basic levels of cleanliness, however the shower had a brown coloured residue over the tiles which made it feel like it hasn’t been properly cleaned. There was quite a bit of noise in the hallway over night, and when I opened the door in the morning it appeared as if someone had vomitted on the hallway floor, and it had only partially been cleaned up.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nish, Gestion de l’hôtel
Dear Chanelle,Thank you for sharing your experience with us.We are sorry that your stay was not of the premium standards that we thrive for and offer.I assure, we will highlight and investigate your comments internally with our team.I hope you will give us another opportunity to correct ourselves and ensure your future stay is of the premium quality.Feel free to share your feedback further if you wish to by contacting myself.Thank you once again.Warm regards,Nish PoluOperations Manager
4 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nish, Gestion de l’hôtel
Dear Kerri,Thank you for taking your time to rate us.We hope you enjoyed your time with us.We look forward to welcoming you back for another premium and 5 star stay.Warm regards,Nish PoluOperations Manager
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nish, Gestion de l’hôtel
Dear Salma,Thank you for the 5 star review.We are glad that you enjoyed your stay.We look forward to welcoming you back.Warm regards,Nish PoluOperations Manager
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Nish, Gestion de l’hôtel
Dear Hannah,Thank you for the time to rate us.We look forward to welcome you back in not too distant future.Warm regards,Nish PoluOperations Manager
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Wotif
Excellent property
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Nish, Gestion de l’hôtel
Dear Alan,Thank you for the 5 Star review.We are glad that you enjoyed our hotel.We look forward to welcoming you back.Warm regards,Nish poluOperations Manager
4 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Nish, Gestion de l’hôtel
Dear John,Thank you for the time to rate us.We hope you enjoyed your stay with us.We look forward to welcome you back for another premium stay.Warm regards,Nish PoluOperations Manager
3 sur 5
par un voyageur

Publié le 29 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Nish, Gestion de l’hôtel
Dear Siva,Thank you for your time to rate us.We hope you enjoyed your stay and please feel free to share any further feedback, if you wish to.We look forward to welcome you back for another premium stay.Warm regards,Nish PoluOperations Manager
5 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
Clean, convenient and delightful
Commentaires de Gestion de l’hôtel
25 août 2024 par Nish, Gestion de l’hôtel
Dear Michael,Thank you for the 5 star feedback.We are glad that you enjoyed all aspects of your stay.We look forward to welcoming you back.Warm regards,Nish PoluOperations Manager