Note fondée sur 421 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Had all essentials we needed to visit family. Manager kind and helpful. Good options for dining nearby. Older multicultural area with easy access to a variety of services.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services, Gestion de l’hôtel
Dear Dawn,Thank you for your lovely review. We're pleased that you had everything you needed for your family visit and that our manager was helpful during your stay. It’s great that you enjoyed the local dining options and found the area convenient.We hope to welcome you back soon!Kind regards, Guest Services Dandenong Central Apartment Hotel
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Staff very friendly and helpful. Unfortunately Dandenong is full of closed shops which is a shame. Good security on the streets but probably due to past issues. If you need to stay in Dandenong at a very reasonable price this is a great option
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services, Gestion de l’hôtel
Dear Christopher,Thank you for your 5-star rating of Dandenong Central Apartment Hotel! We're thrilled to hear you found the staff friendly and helpful.We appreciate you mentioning the good security in the area. We prioritise the safety of our guests and are pleased to hear that you felt secure during your stay.Thank you for choosing us and we hope to see you back again in the future.Kind regards,Guest ServicesDandenong Central Apartment Hotel
par un voyageur
Publié le 22 sept. 2024 sur Wotif
I recently booked a motel while traveling from the regional area to Melbourne with my sister. Unfortunately, my experience was marred by the behavior of the receptionist. After charging my card, she abruptly canceled my booking, accusing me of being a fraudulent person.
I was more than willing to provide all necessary IDs during check-in, but her demeanor was rude and dismissive. She refused to listen to my explanations and would not issue a refund, all while making unfounded assumptions about my character.
I cannot recommend this motel and urge others to avoid making reservations here. Their practices seem questionable, and I left feeling frustrated and disrespected.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Jasmeet, Thank you for sharing your feedback. We apologise for the unpleasant experience you had during your recent booking. We take such allegations seriously, and we are currently investigating this matter.Thank you for bringing this to our attention.Kind regards,Guest ServicesDandenong Central Apartment Hotel
par un voyageur
Publié le 14 sept. 2024 sur Wotif
Toilet no light ..the wifi no good and when i booking i ask for double bed but they join 2 single bed and make it double if don't have just let me know
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Mariappan,Thank you for your review. We're sorry about the issues with the toilet light, WiFi, and bed setup. We understand how frustrating that can be. We'll address these concerns with our team and ensure better communication for future bookings.We appreciate your feedback and hope to provide a smoother experience next time.Kind regards, Guest Services, Dandenong Central Apartment Hotel
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Nothing very rude lady at reception it’s not what the pics are like I wouldn’t recommend staying there
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Paul,Thank you for sharing your feedback. We're sorry to hear about your experience with the reception and that the accommodation didn’t meet your expectations. We'll be addressing this with our team to ensure better service and accuracy in our representations.We appreciate your input and will work on improving for future guests.Kind regards, Guest Services, Dandenong Central Apartment Hotel
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Calvin,Thank you for sharing your feedback. We're delighted you had a perfect stay. We look forward to welcoming you back for another exceptional visit.Kind regards,Guest ServicesDandenong Central Apartment Hotel
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Christie,Thank you for sharing your feedback about your stay.We're pleased that you had a positive experience overall. Your rating of 4 out of 5 is encouraging, and we'll continue to strive for excellence in all aspects of our service.We hope to see you again soon.Kind regards,Guest Services
par un voyageur
Publié le 9 sept. 2024 sur Wotif
Affordable
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Anna,Thank you for sharing your feedback. We're glad you found your stay affordable. We look forward to welcoming you back for another pleasant visit.Kind regards,Guest ServicesDandenong Central Apartment Hotel
par un voyageur
Publié le 5 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Tyrone,Thank you for choosing to stay with us at Dandenong Central Apartment Hotel.We're delighted that you had a wonderful time and rated your stay 5 out of 5. Your kind words are a great encouragement to our team.We look forward to welcoming you back in the future.Kind regards,Guest ServicesDandenong Central Apartment Hotel
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Very friendly staff and helpful.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Dallas,Thank you for your kind words. We're delighted that our staff made a positive impression with their friendliness and helpfulness. We hope to welcome you back soon for another great stay.Kind regards, Guest Services Dandenong Central Apartment Hotel
