Note fondée sur 716 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024 sur Wotif
Great general manager, very friendly and wonderful check-in staff member
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good afternoon Anja,Thank you for your kind feedback! I'm delighted to hear that you had a positive experience with our check-in staff and that you found our service friendly. It’s always a pleasure to know our team made your stay welcoming. We hope to see you again soon!Kind regardsKarl DumbrellRooms Manager
par un voyageur
AMAZING
Publié le 7 oct. 2024 sur HotelsIt was amazing, from the staff at the front counter to the staff in the breakfast buffet lounge, everyone was so friendly and engaging and we had a wonderful time will definitely be back. The room was amazing with amazing views, very modern and chick.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Oakwood Premier Melbourne team, Gestion de l’hôtel
Good afternoon Lily,Thank you so much for your wonderful feedback! We're thrilled to hear you had such an amazing experience, from our front desk team to the staff in the restaurant. It's fantastic that you enjoyed the room and the stunning views as well. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 6 oct. 2024 sur Wotif
The only thing that lets this property down is the parking
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good afternoon Sandra,Thank you for your feedback.Carepark is conveniently located across the road from the hotel (11-31 Montague Street South Melbourne, entry from Munro Street – Subject to availability). Parking is available at a discounted rate of 25 per vehicle, per day. Please note: This discount allows for 1 x entry/exit per day. To redeem the discounted rate, please take the paper ticket from the machine upon entering the car park and our friendly reception team can arrange the pass for you.We look forward to welcoming you back soon.Kind regardsOakwood Premier Melbourne Team
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good morning Nuri,Thank you for the perfect 10 out of 10! We're thrilled you had such a fantastic experience, and we can’t wait to welcome you back again soon.Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good morning Trent,Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations this time. Your input is important to us, and we'd love to understand how we can improve your next stay.Please feel free to share any specific areas where we can do better. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Everything great except location. The hotel was little bit far from center of the city and there is no fancy restaurant. The surround area was little deserted, and feel uneasy to walk around.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Oakwood Premier Melbourne team, Gestion de l’hôtel
Good afternoon Masayuki,Thank you for sharing your feedback with us. We’re thrilled to hear that you enjoyed your stay overall, but we’re sorry to learn that our location did not meet your expectations. Your input is valuable to us, and we will certainly consider it as we continue to improve our guest experience. If there’s anything we can assist you with during your next visit, please don’t hesitate to reach out. We hope to welcome you back soon!Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Oakwood Premier Melbourne team, Gestion de l’hôtel
Good afternoon Donald,Thank you for your feedback and for rating us 4 out of 5!We’re glad to hear you had an overall positive experience with us. If there’s anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back soon!Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Nice place. Would visit again
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good morning G,Thank you for your kind words! We're glad to hear that you enjoyed your stay and would visit us again. We look forward to welcoming you back for another great experience soon!Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Oakwood Premier Melbourne Team, Gestion de l’hôtel
Good afternoon Dale,Thank you so much for your wonderful 10 out of 10 rating! We’re thrilled to hear that you had such a fantastic experience with us at Oakwood Premier Melbourne. Our team work hard to ensure every guest has a memorable stay, and it’s incredibly rewarding to know that we met your expectations.It was a pleasure to have you with us, and we hope to welcome you back soon for another exceptional stay. If there’s anything else we can do to make your next visit even more special, please don’t hesitate to let us know.Kind regardsKarl DumbrellRooms Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Oakwood Premier Melbourne team, Gestion de l’hôtel
Good afternoon Kaylene,Thank you so much for your wonderful 10 out of 10 rating! We’re thrilled to hear that you had such a fantastic experience with us at Oakwood Premier Melbourne. Our team work hard to ensure every guest has a memorable stay, and it’s incredibly rewarding to know that we met your expectations.It was a pleasure to have you with us, and we hope to welcome you back soon for another exceptional stay. If there’s anything else we can do to make your next visit even more special, please don’t hesitate to let us know.Kind regardsKarl DumbrellRooms Manager
