Note fondée sur 393 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Wotif
par un voyageur
Publié le 9 juill. 2024 sur Wotif
Great facilities and staff.
Commentaires de Gestion de l’hôtel
5 août 2024 par Nivesh Ramakrishnan, Gestion de l’hôtel
Hi Alison!Thanks for the review! We are glad to know you enjoyed your stay. Kind Regards,VeshSuperhost
par un voyageur
Great resort for a night stay on the Island
Publié le 19 juin 2024 sur HotelsA perfect location for a night stay on Philips Island.
The resort is quite near the town centre and the staff is really friendly and helpful.
The room is spacious and great size for my family of four : )
Commentaires de Gestion de l’hôtel
21 juin 2024 par Management, Gestion de l’hôtel
Hi Chong,Thanks for the wonderful review! Hoping to see you and the family soon again.Many thanks
par un voyageur
Publié le 19 juin 2024 sur Expedia
we have stayed here a few times before and it improves everytime. It is close to family and the fact that it across the road from a major shopping centre makes it convenient for dining and grocery shopping ( when needed)
Commentaires de Gestion de l’hôtel
21 juin 2024 par Vesh, Gestion de l’hôtel
Hi David,Thanks for this wonderful review. We appreciate your kind words and so delighted to know that the stay suited your purpose. Looking forward to seeing you again soon.Kind Regards,VeshSuperhost
par un voyageur
Publié le 28 mai 2024 sur Wotif
When I arrived, my room smelled like an ashtray. I didn't think hotels allowed people to smoke in the room, but there was an ashtray provided on the balcony. As the reception is unattended after 5pm on weekends, I was on the phone (in several calls, with different people) for over an hour to get a new room. The new room was an upgrade, but still very average with stained carpets and hair on the bathroom floor.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Nivesh Ramakrishnan, Gestion de l’hôtel
Hey Sheilla,Thanks for taking the time to review us! We appreciate it a lot!We are truly sorry to hear that the after-hours service was not upto the standard. I can assure you that this process should not take anything more than a few mins. We will be looking into this and I will personally give you a phone call next week.Take care Sheilla and thanks for being a great guest.Best Regards,VeshSuperhost
par un voyageur
Publié le 15 mai 2024 sur Expedia
Clean and comfortable accomodating
Nice and friendly staff
Commentaires de Gestion de l’hôtel
5 juin 2024 par Nivesh Ramakrishnan, Gestion de l’hôtel
Hey Linh,Thanks so much for the awesome review! We love having you and the family over at our property. Let us know if we can do anything else for you.Best Regards,VeshSuperhost
par un voyageur
Publié le 25 mars 2024 sur Expedia
Very spacious room which was clean and the tv had great streaming options. The only downside was the limited amount of warm to hot water in the bathroom.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Vesh, Gestion de l’hôtel
Hi Rohan,Thank you for taking the time to review us. We are glad that you enjoyed the stay overall. Apologies about the limited warm to hot water. We will be looking into this immediately and ensure this doesn't happen again in the future. Thanks again Rohan for the kind words and the feedback. We hope to see you again soon.Kind Regards,VeshSuperhost
par un voyageur
Publié le 22 mars 2024 sur Expedia
We always like to stay in an apartment hotel as it gives us dining options ( in or out) The people on reception were very helpful and accommodating
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Vesh, Gestion de l’hôtel
Hi David,Thank you for the lovely review. Our staff our very proud of the personalized service that's given to our guests. We just want our guests to feel at home. Looking forward to host you again at our property soon.Take care always David.Kind Regards,VeshSuperhost
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Vesh, Gestion de l’hôtel
Hi Naomi,Thank you for taking the time to review us. We appreciate amazing guests like yourself. Looking forward to seeing you again soon at Punthill Knox.Take care always Naomi.Kind Regards,VeshSuperhost
