Note fondée sur 575 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The best!
Publié le 16 oct. 2023 sur HotelsA very spacious apartment with a great view of the Docklands area. (Room 1504A - the best in the hotel) A great place for us to get over jet lag in the wonderful city of Melbourne.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Stacy, Franchisee , Gestion de l’hôtel
Hello David, Thank you for taking the time to leave such a positive review of your stay in Room 1504A at Quest NewQuay! We're delighted to hear that you enjoyed the spacious apartment and the fantastic view of the Docklands area. It's wonderful to know that you found it to be the best room in the hotel.We understand that recovering from jet lag can be a challenge, and we're pleased to have been a part of your Melbourne experience, helping you to rest and recuperate. Melbourne is indeed a wonderful city with so much to offer, and we hope you were able to explore and make the most of your time here.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to our hotel in the future. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them. Safe travels!Stacy - Franchisee
par un voyageur
Publié le 8 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Quest New Quay Team , Gestion de l’hôtel
Dear Eric,
Thank you for the rating of Quest New Quay .
We look forward to your next stay.
Kind Regards ,
Quest New Quay Team
par un voyageur
Publié le 8 oct. 2024 sur Lastminute
The stay was very noisy. Walls are paper thin. People in one appt partied till 4:00 am. I stayed four nights, had housekeeping visit once only after the second night. The appt was missing basics like cutlery, tea cups. It is close to the city, I think these are often used for parties. Location is convenient for the District and team access. There’s better options in the area.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Matthew, Gestion de l’hôtel
Hi Clint, thank you for taking the time to share your feedback. We sincerely apologise for the noise disturbance and for any shortcomings with housekeeping and missing essentials. We’re addressing these issues to improve our guest experience. We appreciate your kind comments about our convenient location, and we hope to have the chance to provide you with a much better stay in the future - Matthew, Property Manager
par un voyageur
Publié le 8 oct. 2024 sur Wotif
Good place to stay
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Matthew, Gestion de l’hôtel
Thank you so much for your fantastic 5 star review! We're thrilled you had a great experience at Quest NewQuay. We look forward to welcoming you back for another wonderful stay - Matthew, Property Manager
par un voyageur de Narangba
Publié le 7 oct. 2024 sur Expedia
The staff were all very professional, attentive, kind, and very helpful.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Matthew, Gestion de l’hôtel
Hi James, thanks so much for your wonderful review and 5 star rating about your experience at Quest NewQuay! Glad to hear that our team were able to assist you and made your stay effortless! See you again - Matthew, Property Manager
par un voyageur
Publié le 6 oct. 2024 sur Wotif
Was such a great hotel stay, great size rooms for kids and very family friendly
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Matthew, Gestion de l’hôtel
Hi Kayla, thanks so much for your 5 star review about your experience at Quest NewQuay and we're glad the apartment was suitable for your family getaway! You'll have to have another family staycation again soon - Matthew, Property Manager
par un voyageur
Publié le 5 oct. 2024 sur Wotif
We really appreciated being able to leave our bags there for the day.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Matthew, Gestion de l’hôtel
Thanks for your 5 star review, Lynley - glad we were able to assist! We look forward to welcoming you back to Quest NewQuay - Matthew, Property Manager
par un voyageur
Publié le 3 oct. 2024 sur Wotif
Great check in experience. Loved this hotel. Will definitely be back!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Matthew, Gestion de l’hôtel
Hi Cate, thank you so much for rating your Quest NewQuay experience 5 stars! We're thrilled to hear you had a great stay and look forward to welcoming you back soon :) Matthew, Property Manager
par un voyageur
Publié le 30 sept. 2024 sur Wotif
Amazing staff service
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Matthew, Gestion de l’hôtel
Thanks for rating us 5 stars, Ricky! See you back at Quest NewQuay - Matthew, Property Manager
par un voyageur
Perfect
Publié le 30 sept. 2024 sur HotelsWe enjoyed our stay.
friendly staff, the room clean and fresh. Walking distance to shops, cafes, restaurants. Easy transportation to the city. Perfect for us, we will be back.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Matthew, Gestion de l’hôtel
Hi Marieetta, thank you so much for rating your Quest NewQuay experience a 10/10! We're thrilled to hear you found the apartment to be comfortable and enjoyed our service and location too! Great pics - thanks for sharing :) We look forward to welcoming you back - Matthew, Property Manager
