6/10 Okay
Hannah
Feb 10, 2025
Stay for Luke Combs concert
Overall our stay was pleasant, however a few things overshadowed our experience. We had to line up for almost an hour to check in due to the high number of people arriving at the same time (Que was out the door & down the footpath when we arrived). There was a fire alarm but no communication, we just happened to come into the hallway to leave & all fire doors were closed, elevators were locked, we had to come down 11 flights of stairs & were greeted by 3 fire trucks - if there was an actual fire I don’t know if we would have known about it (very concerning). We went to the buffet breakfast where we waited almost 15 mins for any hot food to be brought out as the trays were empty - ended up leaving to find food elsewhere as there was a large number of people waiting for food. The room itself was nice. I think the hotel may have been unprepared for such a high volume of guests.
Hannah
Stayed 1 night in Feb 2025