Note fondée sur 353 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Wotif
Toilet was very dirty and uncleaned with fecal matter. Hair throughout bathroom, toilet and shower, overall cleanliness of entire unit inside and our was quite poor. It is very worn needs some tlc. Location was great quiet and secure. Communication and management was prompt and a pleasure to deal with. Cleanliness definitely needs more attention.
Commentaires de Gestion de l’hôtel
24 août 2024 par Lourdes, Gestion de l’hôtel
Hi Ashleigh, thank-you for the feedback and will take note and act promptly to rectify to ensure the standards of the room cleanliness is improved.Hope you have a great rest of the weekend.Regards, WSSVA Management
par un voyageur
Publié le 9 août 2024 sur Wotif
Clean, cheap and host was lovely.
Commentaires de Gestion de l’hôtel
9 août 2024 par Lou, Gestion de l’hôtel
Was great having you stay with us, thank you for the lovely review. We hope to see you agaim
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Lou, Gestion de l’hôtel
Hi Gloria, sorry to see you scored a 6/10. If you can kindly provide a reason to your score so we can better improve. We have recently bought the business and wanting to improve.Thank you
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par WSSVA Management, Gestion de l’hôtel
Was a pleasure you chose to stay with us again, we look forward to seeing you again in the near future!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Quaint place for our overnight stay. The beds were like a rock sadly.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par WSSVA Management, Gestion de l’hôtel
Hi Judith,Thank you for your 5-star review, Sorry to hear the beds were hard to sleep on. I am new to this business and love the feedback to improve.Thank you again for your stay!Cheers Lourdes
par un voyageur
Nice Villa
Publié le 12 juill. 2024 sur HotelsWe stayed 1 night before going to the Spirit of Tasmania the following day. The Villa is a nice little cottage, in a gated community, so quite safe & secure & plenty big enough, king bed was comfortable. The backs of the chairs needed the screws tightened, so hubby did that. New owners had just taken over a week ago, so I'm sure they will get around to doing some maintenance. The owner was lovely & she was friendly.
I would recommend staying here, its quite close to the Corio Bay ship terminal.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Lou, Gestion de l’hôtel
Hi Robyn,Thank you for the lovely feedback and for tightening the chairs! Wishing you a safe holiday and hope to see you again at Werribee Short Stays :)Cheers, Lourdes
par un voyageur
Publié le 9 juill. 2024 sur Wotif
Very happy our stay, good location, very clean and tidy.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par WSSVA Management, Gestion de l’hôtel
Hi Dean,Thankyou for your great review, we look forward to your visiting again!Regards, Lourdes
par un voyageur
Publié le 5 juill. 2024 sur Wotif
Ok, the location is odd, it's inside a retirement village! Other than that, it's a standalone villa / cabin, modern, clean, warm, nice! Has a carport attached. Great size for a couple. I'd stay here again (I'm in the target demographic! But you don't have to be to stay in the villas).
Commentaires de Gestion de l’hôtel
9 juill. 2024 par WSSVA Management, Gestion de l’hôtel
Hi Richard, thank you for your great review!Look forward to see you at your next stay:)Regards, Management
par un voyageur
Publié le 3 juill. 2024 sur Expedia
We recieved a call from the new owner to make sure we were ok and still coming (we had arranged a late check in with the previous.owner but this hadnt been passed onto her). It was so nice to get a personalised call.
I didn't realise but the accomodation is essentially a street in a lovely retirement village. It was incrediy quiet, the unit was impeccably clean although due for some small repairs and a new couch.
Location was so easy from the avalon airport with a day at the werribee zoo planned for the next day.
Bring your own pillow and ear plugs if a light sleeper, its.next to a raway lone and there are freight trains.
Overall very impressed and.would return.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par WSSVA Management, Gestion de l’hôtel
Hi Kristina, Thank you for the great review. So happy that you had a great time, look forward to having you again :)
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par WSSVA, Gestion de l’hôtel
Sorry you didn't enjoy your stay. What was the problem?RegardsWSSVA
