Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mai 2019 sur Expedia
par un voyageur
Publié le 2 mai 2019 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Carpet was dirty. Smell of marijuana. All of their rooms accept pets. Not up to standards.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Lisa,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the condition of the carpet and the unpleasant odor. We understand how these factors can impact your overall experience, and we regret that we did not meet your expectations. Your comments are invaluable, and we will address these concerns with our team to improve our standards. We appreciate your understanding and hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
par un voyageur de Parkland
Publié le 30 sept. 2024 sur Expedia
Room wasn’t cleaned properly and there was several insects in my room. Still had paper in it from the last gues.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear David,Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay, including the presence of insects and leftover items from previous guests. This is not the standard we strive to maintain, and we understand how disappointing this must have been for you. Your feedback is crucial, and we will address these issues with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Scary bad
Publié le 23 sept. 2024 sur HotelsThis product was a shame. Hotel tub had massive crack, so all shower water probably leaked. Beds only had a sheet ( no blankets or covers). Sink had hole in it covered with caulk. Brutal conditions. If I were a GP of extended stay properties, I’d be embarrassed and disgusted that my company even offered such a product.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Bryan,Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our property did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services. We will address this with our team and ensure improvements are made. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
