Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel and for your positive review! We're delighted to hear you had a great experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Dangereux
Publié le 2 mai 2024 sur HotelsL’hôtel se situe dans un quartier dangereux et très mal fréquenté. Plus de 10 voitures ont eues les vitres cassés et les affaires volées. La réception n’a pas voulu appeler la police. Je ne recommande pas cet hôtel car c’est trop risqué.
La chambre avait une odeur bizarre.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear about your disappointing experience. The safety of our customers is paramount, and we are deeply concerned about what you have experienced. We take this situation very seriously and will immediately investigate the incidents mentioned. Your safety and comfort are of the utmost importance to us, and we sincerely apologize for any inconvenience. We thank you for sharing your concerns and we are committed to taking immediate action to remedy the situation.Sincerely, Hotel Manager
par un voyageur
Publié le 25 juin 2023 sur Hotels
Très bien.
Commentaires de Gestion de l’hôtel
26 juin 2023 par Hotel Manager, Gestion de l’hôtel
Dear Christine, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager
par un voyageur de La Tuque
Publié le 9 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par Hotel Manager, Gestion de l’hôtel
Dear Christian,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur de Suisse
Publié le 25 mai 2018 sur Hotels
De passage, 2 nuits, chambre spacieuse, petit déjeuner simple, près du centre possible à pieds (30-40 min)
Très bien.
par un voyageur
Publié le 7 déc. 2016 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Amber,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager
par un voyageur
Overnight stay
Publié le 28 sept. 2024 sur HotelsStayed here one night. Easy access on and off highway. Close to restaurants and nit too far from downtown.
Hot breakfast was mediocre. The room was clean but it showed alot of wear and tear.
They had the interlock to the building (which is about 3 feet wide) constantly locked, even during the day, which makes it hard to get your luggage into the building.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your detailed feedback! We’re pleased to hear that you found our location convenient and that your room was clean. However, we apologize for the issues with the breakfast quality, wear and tear in the room, and access to the building. Your comments will help us make necessary improvements. We hope to provide a better experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Great option in Memphis
Publié le 27 sept. 2024 sur HotelsGood location in Memphis between downtown and midtown. The staff at the front desk was very friendly and helpful in answering any questions. Nice clean place at a fair price.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear you enjoyed our location and found our staff friendly and helpful. It's great to know you appreciated the cleanliness and value as well. We look forward to your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The customer service was just average. The hotel is ok for one night. Breakfast wasn’t good. Bed was comfortable. The neighborhood didn’t look very safe; but also Memphis didn’t look safe. I went to Mississippi and it was much better. Only good attraction was Elvis house.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Diana,Thank you for sharing your feedback. We’re glad to hear that you found the bed comfortable, but we apologize that your experience with customer service and breakfast did not meet your expectations. We take your safety concerns seriously and will review our amenities and neighborhood resources to enhance our guests’ experience. We appreciate your comments and hope you’ll consider giving us another chance during your next visit.Sincerely, Hotel Manager
