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Caption BY Hyatt Beale Street Memphis

3.5 star property
3.5-star hotel near Beale Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caption BY Hyatt Beale Street Memphis

Bar (on property)
Lobby
Bar (on property)
Lobby
Suite, Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    1 min walk
  • Orpheum Theatre
    3 min walk
  • Tom Lee Park
    5 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    19 min drive

Room options

View all photos for Room, 2 Double Beds, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Memphis

Downtown Memphis stay.Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and FedEx Forum. Halloran Centre for Performing Arts & Education and Old Dominick Distillery are also within half a mile (1 km).

What's nearby

  • Beale Street - 1 min walk - 0.2 km
  • Orpheum Theatre - 3 min walk - 0.3 km
  • Peabody Ducks - 8 min walk - 0.7 km
  • National Civil Rights Museum - 9 min walk - 0.8 km
  • FedEx Forum - 10 min walk - 0.9 km

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel near Beale Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness center, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 10 levels
  • Built in 2022
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 755 reviews" "
Rating 8 - Good. 177 out of 755 reviews" "
Rating 6 - Okay. 82 out of 755 reviews" "
Rating 4 - Poor. 33 out of 755 reviews" "
Rating 2 - Terrible. 34 out of 755 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary, Herndon

Stayed 1 night in Oct 2024

10/10 Excellent

charles

Stayed 2 nights in Aug 2024

10/10 Excellent

jaquelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memphis Cool
Great room and decor. Good place to stay. It’s a little confusing which hotel it is since the 2 Hyatts are on the same block.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Aug 2024

8/10 Good

Apila

Liked: Cleanliness, staff & service, property conditions & facilities
It's within walking distance of Beale Street.
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing to say the least!
It's a beautiful modern hotel. While the reception and valet services were gracious and efficient, the food and bar service were quite poor. The servers/attendants were absent, when there they sent us to the Centric side indicating we could get service there, which was not the case. The food and bar service hours were not in accordance with their posted signage, often not open and claeddown early.
Stayed 3 nights in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay except for the Starbucks coffee, they were too sweet to drink. Everything else was great especially the valley men who helped us!
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walk to Beale Street. Modern, clean. Would stay there again
Stayed 3 nights in Aug 2024

10/10 Excellent

Trenard

Hotel was nice and quiet and the staff was nice
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Beale St. was good. Hotel has no parking when it says available on site, do not accept cash only card. No trash cans, only small ones in room.
Stayed 3 nights in Aug 2024

8/10 Good

christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Part of a road trip
The hotel was in a great location and I like that the old facade of an original building has been retained with modern building behind. Unfortunately no coffee facilities in the room as they want to encourage you to use the cafe downstairs but at $4.50 for a coffee had to hang on until reached breakfast restaurant. Bar prices also bit on the steep side. Hotel has a hip vibe and was very clean
Stayed 2 nights in Aug 2024

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee And treats 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Everything was great except the 2 plastic cups in the room had mold in them.
Stayed 1 night in Aug 2024

10/10 Excellent

Shavon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Margo

Lovely space in the heart of all the cool things. Definitely would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Memphis
Unique hotel, walking distance to the Beale Street attractions and a block from the Mississippi River. Very comfortable and spacious rooms. Everything at the hotel was clean and well thought out. The staff it extremely helpful is friendly. Our new go to hotel in Memphis
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great but hot
Great location, great service, clean, nice design. Only gripe is that the rooms are hot. Too hot, even with the thermostat on lowest setting.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were on the smaller side but very comfortable and fit our needs. It was with walking distance of Beale St., the Civil Rights Museum, trolley station and plenty of other places. We loved our stay here. If you stay here, make sure you order fried chicken from Gus's!
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tonisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. When my family and I arrived Friday evening. The Lobby was full of individuals using obscenity language especially in front of children. My family and I stayed the weekend and my room 3308 was not cleaned by housekeeping on Saturday. But my overall experience was niece and quiet.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to everything!
Stayed 1 night in Jul 2024