Note fondée sur 177 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,1 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2015 sur Hotels
Good for 1 night, clean, the neighborhood is strange!
par un voyageur de montigny
bon emplacement
Publié le 3 août 2009 sur Expediatres bon emplacement, pas loin de graceland et du centre ville. j'ai entendu que la ville etait dangereuse, mais dans ce quartier pres de l'aéroport on ne craint rien.
par un voyageur de Arizona
Guard dog in the lobby!!!!! Not a good start!!
Publié le 29 août 2017
Pour : The bed was comfortable, but I paid for a king and got a queen. Otherwise, nothing.
Contre : Everything. The staff was rude, the hotel needs a massive overhaul. Very rundown. Get rid of the guard dog and possibly open the lobby to patrons!!!
Emplacement : Location seems like a bad area. But still close by to Graceland. Stores are nearby & restaurants. Close to the airport and a liquor store next to it
Arrived at 4pm and found the lobby is locked, turned out its locked 24 hrs a day with a guard dog present. You have to use the night window in a very hot little room attached to the lobby. Screwed up our reservation. Booked two rooms, no fridge in one, no microwave. Blow dryers, irons non-existant. Never cleaned the bathroom until I complained, even then bad job. One king room was barely furnished with a queen bed and a chair. Other was better with a sofa and table, which did have a king size. No closets. Carpets so dirty it blackened your feet. Their idea of cleaning, replace towels, spray the curtains with disinfectant and make the bed. You have to change your keycard daily, probably due to renting rooms by the hour, which we did not know. Horrible experience. Was told by the "manager" that there had been a fire and damage which is why they didn't have appliances...what???? Found out its under new management and within the last few months they have been in repair but the whole place was so run down, chipped paint, holes in the wall. I would not recommend this place to anyone!!!!! Rude staff who refused to give their name or the owners name. Just so many issues, luckily we weren't there much and the bed was comfortable. No bugs at least. This was not the hotel I saw when I booked it several months ago. The pictures must be very old. We couldn't even go anywhere else as Memphis was booked solid. Just bad overall experience and did not seem like a very good area.
par Teresa
Nightmare on East Shelby Drive
Publié le 22 avr. 2017 sur HotelsThe night clerk was dressed in an oversized tshirt and grey sweat pants that dragged the floor and he was barefooted. He was unshavened and looked pitiful for the business! My first impulse was to run but it was late night and I am not that familiar with Memphis to run around searching fot a room. The room was huge but it needed to be vacuumed. The bathtub was clean! There was no remote for the TV and they only had one channel. Right person at the desk said that they had to send all the remotes back because they did not work. I believe the problem was they did not pay the cable bill so they only had one station! The king sized bed was clean but the mattress was lumpy. Oh my God! I would turn over into a gully and had to wriggle like a fat baby to get out! Never again at this location. Never.
par un voyageur
Publié le 1 mars 2017 sur Hotels
par un voyageur
Clean it up
Publié le 7 janv. 2017 sur HotelsTry getting nice pillows and fix the hot tub make Thomas nicer for the price ..
And the smell is bad
par un voyageur
I've never booked a worse place
Publié le 2 janv. 2017We got to the hotel late and the front desk attendant was pleasant. We got to our room to findo the ceilings covered in mold! Shower was dirty, comforters stained. We left and went elsewhere, still waiting on a refund!
par un voyageur
Publié le 31 déc. 2016 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Clean, comfortable room, close to the airport.
Publié le 11 déc. 2016 sur Expedia
Pour : Staff, room, close to airport, gas and food
Contre : The hotel needs to be diligent of the noise in the parking lot, and not allow radios blasting at all hours of the night.
Emplacement : A couple of gas stations, pizza, Subway, also a small shopping plaza.
The hotel staff was very accommodating. I needed to print my boarding passes for our trip the following day, and the manager said she would do it. However, the hotel lobby was in total disarray from remodeling and closed most of the time. When I called her at the appointed time, she had already gone. The desk clerk had never printed a boarding pass before, but was willing to figure it out, and in less than 5 minutes we had our passes.
The room was very clean and comfortable with a very comfortable king size bed. However, there was a lot of activity in the parking lot, with cars stopping just outside our door with radios blasting loud enough to wake the dead. This continued on most of the night.
Very late at night, we were awakened by the desk clerk calling to see if we were OK. It seems that someone had called the desk and said he was locked in his room and couldn't get out, and he gave our room number. The clerk said he knew it was a bogus call, but just wanted to be sure we were OK.
A friend told us later that this is a very unsafe neighborhood, but we went to the gas station and Subway across the street, and had no issues.
If you are a sound sleeper and don't mind a bit of noise outside, this is an OK hotel. Just be sure to always keep your door locked. If a bit of noise will keep you awake, go elsewhere.
par un voyageur de Tennessee
Publié le 8 déc. 2016 sur Hotels
great
