Note fondée sur 860 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
88 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Philippe de Fribourg

Bon séjour

Publié le 6 oct. 2015 sur Hotels
Hôtel agréable, très bien placé, grande chambre et personnel très sympathique.
Commentaires de Gestion de l’hôtel
19 déc. 2015 par LD, Gestion de l’hôtel
Thanks!
4 sur 5
par un voyageur

Publié le 14 juill. 2014 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2014 par James BArton, Gestion de l’hôtel
Hope to see you again soon.
1 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par ld, Gestion de l’hôtel
Hello Kevin, I noticed you did not enjoy your stay, I am sorry we did not have the opportunity to address your concern while you were at the hotel. We value our guest input and our management staff welcomes the opportunity to speak with you at your earliest convenience. I hope to hear from you soon, thank you for staying with us and safe travels!
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
The location is Excellent, although it would be MORE convenient IF access was allowed to the Main St./ Jefferson St. Entrance during after hours. Perhaps key card scanners could be installed to allow this.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par LD, Gestion de l’hôtel
Greetings Edward, thank you for choosing our hotel and I am thrilled you enjoyed your stay. Actually, there is a key box located at the Jefferson/Main Street entrance. I am sorry you didn't see it. I appreciate your feedback and look forward to your next visit! Happy travels!
3 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par LD, Gestion de l’hôtel
Hello Keith, thank you for taking time to share your survey with us. Our staff works hard for 100% guest satisfaction, if you would like to contact hotel management with any specific concerns we are happy to discuss them with you. I appreciate you staying with us, I hope you had an opportunity to enjoy downtown Memphis. Safe travels!
5 sur 5
par un voyageur

Superior Hotel

Publié le 3 juill. 2024 sur Hotels
Short but a great place to stay!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par ld, Gestion de l’hôtel
Hello Rita! Thank you for choosing our hotel. I am so glad to hear your stay was excellent!!! We look forward to your next visit, happy July 4th and safe travels!
5 sur 5
par un voyageur

Publié le 29 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par LD, Gestion de l’hôtel
Happy Friday Brandi! Thank you for sharing your feedback about your stay. I am thrilled you found our location, staff and hotel to be perfect. We hope you will visit again soon; Safe Travels!
5 sur 5
par un voyageur

Publié le 19 mai 2024 sur Expedia
Very clean. Friendly staff. Comfy furniture. Great amenities in area.
Commentaires de Gestion de l’hôtel
19 mai 2024 par LD, Gestion de l’hôtel
Good afternoon Loreal, first I like to say I am so happy you enjoyed your stay at our hotel ! I appreciate you taking the time to share your experience. I look forward to sharing your comments with our staff. I hope you visit again, safe travels!
4 sur 5
par un voyageur

Service could have made for a better stay…

Publié le 10 mai 2024 sur Hotels
It was a Courtyard. It a reliable brand. Nothing more. Nothing less. Service was mediocre. It’s like no one wanted to be at work.
Commentaires de Gestion de l’hôtel
10 mai 2024 par LD, Gestion de l’hôtel
Hello Lance, t am terribly sorry your experience with our staff was mediocre. We want all our guests to feel welcome at our hotel. I will share your comments with the staff as an opportunity to improve our guest's experience. Thank you for staying with us, safe travels.
4 sur 5
par un voyageur

Publié le 7 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2024 par ld, Gestion de l’hôtel
Good morning Michael, thank you for staying with us. I hope you will visit again, safe travels!