Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the 5-star review! We're delighted to know you had an excellent experience. Your feedback is greatly valued. See you next timeSincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Good place
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for taking the time to share your feedback. We're glad to hear you had a good experience. If there’s anything we can do to make your next stay even better, please let us know."Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for the amazing review! We're delighted that your experience was top-notch. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Safe place to stay
Publié le 19 juill. 2024 sur HotelsOut of all the places in West Memphis it was the most economical and safest. Plenty of hot water and the beds are comfortable.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Robert,Thank you for sharing your positive review. I am pleased that you found comfortable beds, a nice location, and had a good stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Bedbugs is bad I need a rerund
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for bringing this to our attention. We take reports of bedbugs very seriously and will investigate immediately. Please contact our management team directly so we can address your concerns and resolve this matter promptly."Sincerely, Hotel Manager
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Don’t take your family here
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Chad,Thanks for your kind feedback! My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mary,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
One of the best rooms in West Memphis!
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lakevia,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
par un voyageur
Get what you pay for.
Publié le 10 juill. 2024 sur HotelsRoom wasn’t very clean. Floor dirty. Everything worked except plug for microwave. Ok for the price.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Timothy,Thank you for your feedback. We apologize for the cleanliness issues you encountered and the inconvenience with the microwave plug. We will address these concerns with our housekeeping and maintenance teams to ensure better service. We're glad to hear you found the price acceptable and hope to provide a more satisfying experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Great place to catch some zzzz's
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Robert,Thank you so much for your valuable feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
