Note fondée sur 524 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
This property was nothing like it showed on the app!!!! Still havent gotten my money back even though i didnt stay there and it been months!!!
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Roderick, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
par un voyageur
Publié le 16 août 2024 sur Expedia
Professional and kind staff.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Deenine, Thank you for your kind words! We’re delighted to hear that our staff made a positive impression during your stay. At Extended Stay America, we strive to provide professional and warm service to ensure every guest feels welcomed and valued. Your feedback reassures us that we're on the right track. We look forward to the opportunity to host you again in the future. Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
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par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was not cleaned.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Naveen, Thank you for your feedback. We are very sorry to hear that your room was not cleaned to your satisfaction. This is not the standard of cleanliness we aim to provide. We are addressing this issue with our housekeeping team to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope you will give us another chance to offer you a better experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Is dirty
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Yessica, Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we will address the situation with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a cleaner, more comfortable experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 23 juin 2024 sur Expedia
Bed too hard
par un voyageur
Good
Publié le 10 mai 2024 sur HotelsOverall quite good , thanks!
Commentaires de Gestion de l’hôtel
10 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for choosing Extended Stay America and reviewing your stay. We are pleased your overall experience was pleasant. It was a pleasure having you as our guest, and we hope to welcome you back soon for another fulfilling visit.Sincerely,Hotel Management
par un voyageur
Publié le 29 avr. 2024 sur Hotels
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Great stay clean
