Note fondée sur 709 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jacques
Hôtel bien situé
Publié le 21 déc. 2016 sur HotelsHôtel propre et bien situé, près des restaurants, magasins et de l'aéroport. Bon déjeuner gratuit. Je retournerai à cet hôtel à mon prochain séjour à Memphis.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I love the location. I dislike the housekeeping came around at 9:20am knocking on doors when check out is at 11, also housekeeping was slamming doors and making noise purposely to wake up people still in the rooms. I will not be returning.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Dear Vanessa, We extend our sincerest apologies for the noise issues you encountered with our housekeeping service. Your feedback is invaluable as we are committed to providing the best experience for our guests. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We hope you will consider staying with us again so we can demonstrate the hospitality we are known for and that you deserve.Kimberly BrownGeneral Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par GM, Gestion de l’hôtel
Dear Taurean, thank you for taking a moment to let us know that your stay was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Kimberly BrownGeneral Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Tracy, thank you for taking the time to rate your recent stay. While we're comforted to know there were many positive aspects to your visit, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Kimberly BrownGeneral Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Everyone was super friendly!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Cathy, we appreciate you taking a moment to let us know that your stay was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us at Hampton Inn Memphis/Southaven thanks to the friendly hospitality shown by our team. We appreciate your choice to stay with us and hope to welcome you back again soon!Kimberly BrownGeneral Manager
par un voyageur de Ruston
Publié le 9 sept. 2024 sur Expedia
Room was clean. Staff was friendly. It is a little older, but well maintained. The biggest drawback is that it was a little hard to get to.
Overall, I thought it was a good value.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear William, thank you for taking the time to share about your recent stay. While we're comforted to know there were some positive aspects to your visit including our fresh accommodations and friendly hospitality, we would like to apologize for any difficulty you experienced in navigating to our hotel. We appreciate your insight and hope you will give us another chance to provide you with an even better experience the next time your travels bring you this way. Kimberly BrownGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Great atmosphere
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Edwina, thank you for sharing about your stay at the Hampton Inn Memphis/Southaven. It was a pleasure to read that you enjoyed your visit thanks to our great atmosphere. We work hard to make sure every guest has a comfortable and relaxing stay, so we are pleased to know we hit the mark.Thank you once more for your feedback, and we look forward to welcoming you again soon.Kimberly BrownGeneral Manager
par un voyageur
Friendly service but building needs some attention
Publié le 11 août 2024 sur HotelsThe check-in/out process was fine and every staff member we met was friendly and helpful. Although the rooms were clean, they were a bit run down and both the carpet and vinyl flooring felt damp. The tub was worn and the doors didn't close quite right. The beds, on the other hand, were really clean and comfortable. After a long day of driving, it was just what I needed.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Gregory, thank you for taking the time to share about your recent visit. While we're comforted to know there were many positive aspects to your visit including our friendly service and comfortable beds, we do apologize for each of the areas in which we may have fallen short of your expectations. We are grateful for your insightful comments and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Kimberly BrownGeneral Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
The property was clean, well groomed surroundings, plenty of dining choices close to the hotel. Easy on easy off access to highway close to Graceland.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Mike, thank you for being our guest and sharing your kind remarks! We are absolutely delighted to hear that you enjoyed your time with us thanks to our fresh accommodations and convenient proximity to the best attractions Memphis has to offer. We appreciate your choice to stay with us and hope to welcome you back again soon!Kimberly BrownGeneral Manager
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par GM, Gestion de l’hôtel
Dear Peter, we would like to apologize for any areas in which we may have fallen short of your expectations. We appreciate your feedback and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Kimberly BrownGeneral Manager
