Note fondée sur 706 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Sophie
Emplacement calme, agréable et bien situé.
Publié le 29 août 2012 sur HotelsL'hotel est calme, confortable et agréable. Il est bien situé pour accéder aux sites touristiques (voiture recommandée). Petit déjeuner copieux et de bonne qualité. Seul point négatif, l'accueil pourrait être amélioré.Toutes les informations concernant le séjour (accès au petit dejeuner, horaires ...) n'ont pas été données correctement à notre arrivée. Personnel pas très chaleureux.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Memphis. I'm glad that my team was able to help you feel comfortable away from home! We can't wait to see you on your next visit!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Like - Nice neighborhood, very nice property.
Dislike - Lobby and hallways were 10* below zero. Seriously, why does it have to be so cold?
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Memphis. I'm glad that my team was able to help you feel comfortable away from home! We do tend to stay a little hotter here in Memphis, so we do try to quell that Memphis heat! I'm sorry that we kept it too cold. We can't wait to see you on your next visit! We'll turn the heat up a bit for you!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you for choosing to stay with us on your recent trip to Memphis. I'm glad that my team was able to help you feel comfortable away from home! We can't wait to see you on your next visit!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was a very pretty place. Staff was great. But The tv channels did not work very well. The tub did not drain very well.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you so much for choosing to stay with us on your recent trip to Memphis. I apologize that the weather was causing issues with our TV service. We have been working with our provider to get this resolved. Please let me know if there is anything else we can do to make your next stay even better!
par un voyageur
Older but decent
Publié le 15 sept. 2024 sur HotelsOlder hotel. Sections of the lobby area were closed due to water coming in from rain. Walls in the room had dust on them. Can tell they haven’t wiped down the walls in a long time.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you for taking time to let us know about your recent experience with us. I'll be taking them to the appropriate departments to let them know what you mentioned. I do apologize that the weather caused an issue with our roof during your stay. I'm thankful that the issue was much less dire than our neighbors down south of Memphis. Please let me know if there is anything else we can do to make your next stay even better!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Do quiet and comfortable. Good prices, and we were so surprised that we had 2 rooms so basically a suite. Staff was very nice.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you so much for your feedback regarding your recent stay. I’m glad that we were able make you feel comfortable while away from home. We can’t wait to see you on your next visit to Memphis!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you so much for your feedback regarding your recent stay. I’m glad that we were able make you feel comfortable while away from home. We can’t wait to see you on your next visit to Memphis!
par un voyageur de San Antonio
Publié le 9 sept. 2024 sur Expedia
Very nice property!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you so much for your feedback regarding your recent stay. I’m glad that we were able make you feel comfortable while away from home. We can’t wait to see you on your next visit to Memphis!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The Staff were great!!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Michael Wollam, Gestion de l’hôtel
Thank you so much for choosing to stay with us on your recent trip to Memphis. We can't wait to see you again on your next visit!
