Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear katy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
par DAVID de LA BRIONNERIE
Je n'y retournerais PAS
Publié le 17 févr. 2016 sur Hotelsbreakfast sous surveillance, rien à manger, café pain etc toujours en rupture Il fallait réclamer constamment
Personnel de la réception désagreable hautin et cynique
Recommandé
pour Couplespar un voyageur de Gex, France
Ramada Horn Lake...super rapport/qualité prix
Publié le 28 janv. 2011 sur ExpediaHôtel en dehors de Memphis. Environnement calme. En bordure d'Interstate. Proche d'un immense centre commercial.
Chambre impeccable, petit déjeuner complet, PC et Salle de sport à disposition (revoir la maintenance des appareils).
Avoir une voiture pour tous les déplacements car le Elvis Presley Boulevard (Graceland) n'est pas très loin mais cela fait quand même un petit bout de route, et puis également pour se rendre dans le centre de Memphis, indispensable.
Nous sommes restés 5 jours sur place et avons passé de très bons moments.
Hôtel à conseiller, les réceptionnistes sont supers, disponibles et à l'écoute.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sandra,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Roaches!
Publié le 12 août 2024 sur HotelsHotel was in bad shape dirty furniture.walls were beat up . And the property had roaches. I could not stay at this hotel. I had to leave right after I checked in .
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We're truly sorry for the condition of the room and the presence of pests, which are far from the standards we strive to maintain. We understand how this impacted your experience and regret that you had to leave immediately after checking in. Your feedback is essential for us to make improvements, and we will address these concerns with our housekeeping and maintenance teams right away. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Nice,quiet property. Very close to shopping .
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear LaTishia,Thank you for the review! We’re pleased you enjoyed the quiet atmosphere and convenient location. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Some good some bad
Publié le 8 août 2024 sur HotelsRoom had a strong smell of marijuana.
Small towels.
AC was old and rusted but VERY cold.
Excellent water pressure.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steven,Thank you for your feedback. We apologize for the inconvenience you experienced. Please be assured that our hotel maintains a strict zero-tolerance policy regarding drugs, including marijuana. We do not condone the use of any such substances on or around our premises. Your concerns about the towels and AC have been noted, and we will address them promptly. We appreciate your feedback on the water pressure and will use it to improve our services.Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Bryce,Thank you for your incredible 10-star rating! We are so delighted that you had a wonderful time with us, and we look forward to welcoming you back soon! Your kind feedback means a great deal to us, and we hope to make your next visit even better. Thank you again!Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I liked the area, lots of places to go to eat but we had our own food so we didn't try it out. Walmart & Kroger very close.
The woman who greeted me was nice but didn't understand proper/improper conversation etiquette.
Breakfast was warm, some options changed daily which was nice. Overall not a bad place to stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mathanee,Thank you for your great review! We're glad you enjoyed the area and found the proximity to Walmart and Kroger convenient. It’s also nice to hear you liked the breakfast options. We appreciate your feedback about the check-in experience and will work on improving it. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Room was descent. Lots of water outside doorway.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brad,Thank you for your feedback. We're glad you found the room decent. We apologize for the water outside the doorway and have noted your concerns. We will address this issue promptly to ensure a better experience in the future.Sincerely, Hotel Manager
