Note fondée sur 739 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2019 sur Hotels
Bon hôtel, mais très en colère, car nous avons payé la totalité du séjour sur le site, et le lendemain de notre départ de l’hotel, j’ai été débité de cette somme par
Donc très en colère, ne pas aller dans cet hôtel, ils sont malhonnêtes !!!!
par un voyageur
Super Wow
Publié le 30 avr. 2018 sur HotelsSuper propre et suite très confortable bonne commodité. Super Wow...
Commentaires de Gestion de l’hôtel
2 mai 2018 par Jillian Roberts, Gestion de l’hôtel
Sylvie,
Thank you for taking the time to review our property. We are thrilled that you had a great time. If you are ever in the area, come back and see us again.
Thank you.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
It were my best quiet time in a while… it gave me peace
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Rebecca, Gestion de l’hôtel
Dear Billy, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked to provide a sense of peace and relaxation while staying at the Homewood Suites in Southaven. We’d love to welcome you back again next time you’re in the Southaven area.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Rebecca, Gestion de l’hôtel
Dear Nan, We’re delighted to hear about your positive experience here at the Homewood Suites in Southaven. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Hilton hotels in the Southaven area, and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Southaven.
par un voyageur
Publié le 2 oct. 2024
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Rebecca, Gestion de l’hôtel
Dear Keirsten, We’re delighted to hear about your positive experience here at the Homewood Suites in Southaven. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Hilton hotels in the Southaven area, and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Southaven.
par un voyageur
Very nice staff
Publié le 30 sept. 2024 sur HotelsThe staff was very nice and helpful!! This is one of my favorite hotel.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rebecca, Gestion de l’hôtel
Dear Janice, We’re delighted to hear about your positive experience here at the Homewood Suites Southaven. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Hilton hotels in the Southaven area, and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Southaven.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The bathroom wasn’t that clean the tub didn’t drain well the toilet was dirty one of my beds was half made . No pots or pan or forks in room and things was left in the room on both tables
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rebecca, Gestion de l’hôtel
Dear Racheal, We appreciate you taking the time to give us the latest impression of the stay with us here at the Homewood Suites Southaven. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. We apologize for the dissonance faced. We do hear your suggestions for improvement, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. But we assure you that the necessary corrective action would be taken in this regard for eliminating the glitch from cropping up again. The onus is on us, and we have taken note of your valuable feedback which will definitely be passed on to our staff for making the necessary amends. We request you to give us an opportunity to rectify the wrongs and re-establish credibility with you. While we do regret the inconvenience caused to you and express our sincere apologies for the same, we assure you that we’ll look into it and do the needful. We hope to be able to match up to your expectations in the future!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rebecca, Gestion de l’hôtel
Dear Kimberly, We’re delighted to hear about your positive experience here at the Homewood Suites Southaven. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Hilton hotels in the Southaven area, and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Southaven.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room stayed cold like we like it, plenty of room for us and our preteen who slept on the pull out couch! Full kitchen was great even though we only stayed one night. Great breakfast options. The other kids we saw in the hotel loved the basketball court! We always try to stay at Hilton properties and we're always satisfied.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Zena S., Gestion de l’hôtel
Devin,Thank you for the wonderful review! We're thrilled to hear that you and your family enjoyed your stay here at the Homewood Suites Memphis Southaven and found the room to be just right. It’s great to know you appreciated the full kitchen and breakfast options, and we’re glad the kids had fun at the basketball court! We love having loyal guests like you and look forward to welcoming you back to a Hilton property in the future. Safe travels!Zena S.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Zena S., Gestion de l’hôtel
Shirley,Thank you for being our guest and for taking the time to rate your experience. I am pleased to see that your stay was a 10 out of 10! We love hearing from our guests, so thank you! We hope to host you again on your future travels!Safe Travels,Zena S.
