Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
wonderful stay
Publié le 27 juill. 2023 sur HotelsI stayed for 2 nights there and really appreciated. Special thank to the staff which is really good and friendly.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Customer Service, Gestion de l’hôtel
Hello Karim,We're thrilled to hear that you enjoyed your stay at Hyatt Place Memphis Primacy Parkway. It's wonderful that our diligent staff were able to enhance your experience. We love to provide a friendly touch for our guests. We appreciate your kind words and look forward to welcoming you back soon.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Ozie, we're delighted you had a great experience at Hyatt Place Memphis Primacy Parkway. We look forward to welcoming you back in the future!
par un voyageur
Publié le 2 oct. 2024
The front desk young ladies were amazing! The were so accommodating. So thankful for them
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Customer Service, Gestion de l’hôtel
Gina, we're thrilled you enjoyed your stay at Hyatt Place Memphis Primacy Parkway. Our team members strive to provide excellent service, and it's wonderful to hear they left a positive impression. Thank you for your kind words.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Very good experience. Cant believe this place charges you to park your car tho.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Vega, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We're thrilled you had a very good experience. Regarding parking, we appreciate your feedback and will consider it for future improvements. We hope to see you again soon.
par un voyageur
Find a better stay
Publié le 30 sept. 2024 sur HotelsUpon arrival everything seemed okay until I got to my room and noticed a strange smell. I couldn’t quite put my finger on it but it didn’t smell clean. I inspected the room thoroughly and didn’t seem to find anything that would’ve explained the smell. Fast forward to the next morning. I had woken up went to get dressed and a friend of mine noticed a roach crawling on the night stand on the left side of the bed. When trying to kill it, it ended up crawling onto the bed. I called the front desk to complain she acted unaware of the issue that it’s never happened before which couldn’t be true. I explained to her I wouldn’t be sleeping in the room after knowing there were roaches. I really wanted my money back but that option was never offered. I had to ask to be switched rooms. I was never initially offered anything after my initial complaint. I provided the hotel with picture proof and was switched rooms. I won’t be booking here again. The room was a nice layout but definitely wasn’t the experience I expected.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Aaleyiah, the team regrets to hear about the issues you faced during your stay and appreciates you bringing them to attention. Cleanliness and comfort are of utmost importance, and the team will ensure that the matters raised are thoroughly reviewed. Please know they take guest concerns seriously and are committed to improving future guest experiences.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We're glad you had a pleasant experience and look forward to welcoming you back. Safe travels!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
Nathaniel, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We're delighted you had a positive experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
There was no business area. No copying machine, no faxing. Only printing from the computer on site. Need improvement on cleaning rooms & hallways. Sorry I can’t pull up my photos to show what I saw.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Customer Service, Gestion de l’hôtel
Terry, thank you for sharing your thoughts. The feedback about available amenities and room cleanliness is appreciated, and it will be taken into consideration for future improvements. We hope to have the opportunity to provide you with an enhanced experience next time.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Staff was very friendly and willing to assist you. Loved the dining area and buffet. Would stay at this location again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Jeryl, we’re delighted you loved your experience at Hyatt Place Memphis Primacy Parkway. The team is thrilled to know their friendly service made your stay enjoyable, and that you appreciated the dining area and buffet. We’re looking forward to welcoming you back.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Sharla, thank you for sharing your feedback. Our team is committed to providing a positive experience for all our guests. If there was anything specific that did not meet your expectations, we would welcome the opportunity to discuss it further.
