Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Aerica, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to provide more details on your experience so we can address any concerns you may have. We value your feedback and would like the opportunity to improve your next visit to our hotel.
par un voyageur
The place is great I've stayed many times clean
Publié le 22 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Gail,We're sorry to hear about your experience. Please reach out to us to discuss any issues you encountered during your stay. Your satisfaction is our top priority.
par un voyageur de Albuquerque
Publié le 13 août 2024 sur Expedia
The breakfast is first come first serve. If you don’t wake up at 6 am to eat something you won’t be eating there. You’ll be spending more money on your own breakfast.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Donald, We apologize for any inconvenience regarding the breakfast timing. Guest satisfaction is important, and we appreciate your feedback for our future improvements. We recommend contacting the hotel management for any further assistance or concerns regarding your recent stay.
par un voyageur
Publié le 6 août 2024 sur Expedia
Everything, wish the pool was open tho
Commentaires de Gestion de l’hôtel
6 août 2024 par Denisha Jackson , Gestion de l’hôtel
Thanks Rocky for taking time out and providing positive feedback on your recent stay with us.your feedback is very appreciated and will help us to improve guests experience
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Denisha Jackson , Gestion de l’hôtel
Dear Wallace I want to apologize about your experience at the Quality Inn we strive to meet all guests expectations I surely hope that you return so we can rectify all issues
par un voyageur
Publié le 25 juill. 2024 sur Expedia
This is a terrible hotel. Very dirty. I had booked three nights and checked out the next morning at 9am. I booked another hotel through Expedia. This hotel refused to give me a refund for the two nights that I didn’t even stay there.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Victoria,We appreciate your feedback and regret to hear about your experience. We recommend reaching out to our management team directly to discuss any concerns regarding your reservation and refund process further. Thank you for bringing this to our attention.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Room was filthy
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Denisha Jackson , Gestion de l’hôtel
Dear Dante I any to apologize on the behalf of my entire staff that your stay was not to your satisfaction. We value your feedback and I will notify the housekeeping department of your concerns. I hope in the future we can grant you a better experience
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Johnny, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to reach out to us directly to discuss any specific feedback you may have, so we can address any areas of improvement. We value your input and hope to welcome you back in the future for a better experience.
par un voyageur
Terrible
Publié le 22 juill. 2024 sur HotelsThis hotel is in a terrible location. The inside and outside was dirty. The elevator was not working properly and I did not feel safe.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Denisha Jackson , Gestion de l’hôtel
Dear Teresa I would like to apologize that you stay was not pleasurable and please that you took the time to make us aware of the situation you had at the Quality Inn. We will address these issues with the staff
par un voyageur
Publié le 21 juill. 2024 sur Hotels
We walked out straight away. Booked an alternate hotel. Unsanitary, unsafe.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Denisha Jackson , Gestion de l’hôtel
Thanks Nathan for taking time out and providing feedback about your experience at the Quality Inn your feedback is very important and we will use this to improve our guests experience
