Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello tonisheia,We are thrilled to hear that you thoroughly enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Wasn’t a horrible stay. But room was not properly cleaned, and towels were dirty and toilet paper wasn’t changed from previous renters
Commentaires de Gestion de l’hôtel
21 oct. 2024 par ~Your Quality Inn Team, Gestion de l’hôtel
Eric,We are saddened by your experience and offer our most sincere apologies. We are grateful when we receive information like this that allows us to focus more where attention is needed. We hope to have the opportunity to wow you in the future. We appreciate you.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
evening front desk was rude,, morning staff was very helpful and friendly.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par ~Your Quality Inn Team, Gestion de l’hôtel
Dear Patrick,I am completely saddened to hear that you encountered less than professionalism with the hotel staff. In the face of any adversity, at a minimum our guests should be provided outstanding service with anyone they encounter. If you would, please give me a call at your convenience to share more information. This would give me the opportunity to address any issues with the staff. We appreciate you.Cassandra(901)417-6067
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par ~Your Quality Inn Team, Gestion de l’hôtel
Thank you for choosing us!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Door woild not lock at all some times had to keep trying,changed room same thing. Pool and gym were both closed being redone which you should be told before booking but were not. Staff was friendly and helpful though.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par ~Your Quality Inn Team, Gestion de l’hôtel
We thank you so much for your generous review, even though some amenities were not operable. We are diligently working to have them in the best possible condition for our valued guests. We hope to have the opportunity to serve you again in the future and share with you a more amazing property. We appreciate you!
par un voyageur
Publié le 8 oct. 2024 sur Hotels
It was quite clean comfortable bed
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello George,We're delighted to hear that you found our beds comfortable and our hotel clean. Your feedback is valued as we strive to provide a pleasant stay for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Not as clean as I would like. Pool dirty. Front desk very friendly.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par ~Your Quality Inn Team, Gestion de l’hôtel
Thank you so much for your generous review. We are so sorry that the pool has been out of service recently. We are working to get it back in pristine condition for you and other esteemed guests. We hope to have the opportunity to provide you exceptional service in the future. We appreciate you!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Aerica, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to provide more details on your experience so we can address any concerns you may have. We value your feedback and would like the opportunity to improve your next visit to our hotel.
par un voyageur
The place is great I've stayed many times clean
Publié le 22 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Gail,We're sorry to hear about your experience. Please reach out to us to discuss any issues you encountered during your stay. Your satisfaction is our top priority.
par un voyageur de Albuquerque
Publié le 13 août 2024 sur Expedia
The breakfast is first come first serve. If you don’t wake up at 6 am to eat something you won’t be eating there. You’ll be spending more money on your own breakfast.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Donald, We apologize for any inconvenience regarding the breakfast timing. Guest satisfaction is important, and we appreciate your feedback for our future improvements. We recommend contacting the hotel management for any further assistance or concerns regarding your recent stay.
