Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Filthy elevator and the view outside our room was of a filthy courtyard with trash, old air filters scattered about.
par un voyageur
Good for short trip nice pool.
Publié le 4 juill. 2024 sur HotelsOkay-dishwasher in poor condition and a dining chair was torn up.
Mattress in fold out sofa in poor condition but the bed was very comfortable. Please supply
More pillows. Pool was clean and towels were there which is helpful.
par un voyageur
Publié le 22 mai 2024 sur Hotels
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Bathroom door was falling apart
par un voyageur
Publié le 6 avr. 2024 sur Expedia
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The staff and service at this Residence Inn could not have been more friendly or helpful. Very impressive! My main complaint was that the hide-a-bed was terribly uncomfortable. Probably the worse sofa bed I've ever slept on. Also please provide a complete sheet set rather than just a fitted sheet. But, if you don't need to make use of the extra bed, it is a very pleasant stay.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par GM, Gestion de l’hôtel
Thank you, Lisa for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that our sofa bed didn't meet your expectations. This critical feedback will be used in training our staff to ensure all sofa beds have complete bedding when preparing for guests. Thank you and look forward to seeing you again.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear, Elizabeth. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to welcoming you again as a guest in our hotel.
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear, Judith. I appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so I can discuss your issues personally.
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear, Nitin. I am very disappointed to hear that you found our service to be below your standards. I would like to know more. Please call the hotel and provide a phone number or email address so our I can discuss your concerns personally.
