Note fondée sur 582 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Team 6, Gestion de l’hôtel
Hi Tamika,Thank you for sharing your experience with us! We’re delighted to hear that our motel met your expectations for being kid-friendly. It’s great to know that our focus on cleanliness and comfort has made a positive impact on your stay.We’re always eager to hear any additional feedback or suggestions you might have. We look forward to the opportunity of welcoming you and your family back for another visit soon!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Team 6, Gestion de l’hôtel
Thank you for your wonderful feedback! We're delighted to hear that your stay was good and appreciated the service from our team. We look forward to welcoming you back for another great experience. Have a safe journey!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Where do I even begin. First off they are rude an have zero customer service skills. The hallway is dirty, hot, and stinky. They do not have respect for your personal space. They try to force their selves into the room every morning. They told me they have to come in every morning it's mandatory for them to come in every morning and see what I'm doing and clean the room. This is the most absurd thing I ever heard. I asked them to show me in the policy where it says you have to mandatory come in my room every day and bother me and my family. They couldn't provide that instead they actually try to type up something and make me sign to say I understand that they have to come in my room and when I didn't sign the lady got mad. Talk to the manager he's talking about housekeeping supposed to come every 2 days but I've been there 6 days and they come every day trying to force their way in my room. Avoid this place at all costs they have no care for their guests at all.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 15 sept. 2024 sur Hotels
The stay was alright the place is being renovated and my room flooded but the staff corrected the problem moved me to another room
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sam , Gestion de l’hôtel
Hi Tamika Matthews,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!
par un voyageur
Publié le 29 août 2024 sur Expedia
Very clean and roomy. Social misfits and druggies stay here.
Commentaires de Gestion de l’hôtel
30 août 2024 par Team 6, Gestion de l’hôtel
Hi Brent,Hi Regina,We are glad you had a great experience and appreciate your feedback! we really do love getting such positive feedback! We’re happy your experience was a good one and hope to see you again real soon.
par un voyageur de Alexandria
Publié le 25 août 2024 sur Expedia
The curbside appearance needed a lot of work. The room was large and appreciated the ability to bring my mom’s cats on the property while we were traveling. I felt there were sufficient USB outlets and the bed was comfortable. I do felt the hallway smelled of cigarettes / but otherwise for an overnight stay - it worked and was close to the highway.
Commentaires de Gestion de l’hôtel
26 août 2024 par Team 6, Gestion de l’hôtel
Hi Mandy,Thank you so much for sharing your kind words. We are working hard to make your visit the best experience possible. We look forward to seeing you again soon!
par un voyageur
Dnt go
Publié le 17 août 2024 sur HotelsNot ever goin back
Commentaires de Gestion de l’hôtel
18 août 2024 par Team 6, Gestion de l’hôtel
Thank you for your feedback and patience. We're sorry for the issues you faced and are committed to addressing them.
par un voyageur
Roach Motel
Publié le 5 août 2024 sur HotelsCheck in took about 40 minutes. The girl behind the desk is very slow during the day. The room was OK if it wasn’t for the roaches everywhere.
Commentaires de Gestion de l’hôtel
13 août 2024 par Team 6, Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff rude
Commentaires de Gestion de l’hôtel
13 août 2024 par Team 6, Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.
