Note fondée sur 462 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great place to stay with free run to enjoy the chateau. Great food and service
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to leave us such a positive review. We're over the moon that our food and the service you received were particular highlights.We'd love to welcome you back through our doors soon.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
A great place with awesome history. I will be back!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to leave such a positive review, we're delighted to see that your experience was good enough that you want to come back to see us again.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a score. We're perplexed at the rating you've given us as it's not backed up by a review, neither did you raise any complaints or issues during your stay or when you were asked how the stay was on departure. If you feel like you'd need to discuss anything in particular, you're more than welcome to contact us directly.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great property -would have liked to know that a shower didn’t mean a shower but a bathtub or I would have requested one as I have a bad hip
Otherwise wonderful stay and staff
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you so much for your lovely feedback and awarding us a perfect rating. We're delighted that you enjoyed your stay and found our staff were able to cater to your every need.We're sorry to hear about the confusion with the shower and bath. Your comfort is important to us, and will ensure this is made clear to future guests. Should you return, please don't hesitate to let us know your preference and we'll do our vest to accommodate you. We hope to welcome you back soon.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The Staff were great and the hotel was great
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to leave a perfect rating. We're over the moon that you enjoyed every element of your stay, particularly our dedicated team, and the stunning chateau itself.Hopefully we'll be able to welcome you back again in the future for another memorable stay.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to rate your experience with us. We're pleased to see that you enjoyed your stay enough to give us an 8 out of 10 rating. Your feedback is valuable to us, even without additional comment.We hope to welcome you back to Château Rhianfa in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Fabulous hotel located in a wonderful/beautiful location, in a picturesque part of Wales. Both evening meal and breakfast were of a very high standard and the staff very friendly. We stayed in the lodge and whilst high standard an issue on our second night prevents 5 stars.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us, and appreciated the stunning location we're in. It's great to know that both your breakfast and evening meals exceeded your expectations, and that our friendly team helped make your stay memorable.We're glad you had a pleasant experience at the lodge and, resolved incident aside, loved your experience overall. We look forward to welcoming you back in the future for another memorable stay.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you so much for the perfect 10/10 rating! We're thrilled that you had a great experience with us. If there's anything else we can do for you, please do not hesitate reaching out. We look forward to having you with us again.
par un voyageur
Lovely hotel
Publié le 12 août 2024 sur HotelsAn absolute gem, really enjoyed the peaceful location, staff really friendly and food was amazing
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you so much for your fantastic review and perfect 10/10 rating. We're thrilled to hear that you had such a wonderful experience with us. It's great to know that you enjoyed the serenity our surroundings provide, and had such a great time and experience with our staff and food.We truly appreciate your kind words and hope to welcome you back for another memorable stay at the chateau.
par un voyageur
Publié le 9 août 2024 sur Expedia
Thank you for a great stay!
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for giving us a perfect score! We're thrilled that you had such a great time with us, and hope to be able to give you another magical experience in the future.
