Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024 sur HomeAway
par un voyageur
Publié le 2 nov. 2024 sur HomeAway
par un voyageur
Mendo retreat
Publié le 22 oct. 2024 sur HomeAwayEnjoyed the view and location to town.
par un voyageur
Publié le 4 oct. 2024 sur HomeAway
par un voyageur de Reno, Nevada
Perfect getaway
Publié le 3 oct. 2024 sur HomeAwayVery private, excellent views. We are looking forward to staying there again. We thought it might be too small, but it was the perfect size for the two of us.
par un voyageur de Concord, CA
The view!
Publié le 16 sept. 2024 sur HomeAwayBeautiful location.
par un voyageur
Entry lock is a problem
Publié le 20 juin 2024 sur HomeAwayThere are two locks on the front door. Figuring out which one and how the correct lock worked was time consuming and gave us problems every time we came back to the house.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jerry, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the door code issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Cute place for a little get away
Publié le 21 avr. 2024 sur HomeAwayDrove up from SF for fun get away weekend. Great location and fun place to stay. Clean and easily accessible. Recommend
par un voyageur
Such a great experience!
Publié le 20 avr. 2023 sur HomeAwayThis is the smallest of three rental spaces on this property and when it comes to the view by far the best. It was like having an ever changing piece of art in front of me all the time. I had everything I needed to be comfortable. And with easy proximity to Mendocino village and Shoreline Highway, my stay was marvelous.
par un voyageur
Lovely, once you can get in!!
Publié le 11 mars 2023 sur HomeAwayThe artist’s studio is absolutely charming with inspiring view of the ocean and nice decks around which the daffodils were blooming. Comfortable, pretty, clean and cozy accommodations. Very close to downtown Mendocino though not safe to walk due to no shoulder.
However, the method entry is not user friendly. Using the Schlage keypad was not easy and we stood in the cold rain for some time, making several attempts to use the 10 digit code, which we had written down on paper. We had received a link to “how to master” the Schlage and key lock box, but there we were in the elements, without wi-fi yet, trying to open the link. The key lockbox would not open. I tried to call Vacasa but did not have a signal. Seemed a bit ridiculous. Finally we got in. I see another review mentioning that it took 30 minutes to get in. Once in we could not obtain the secure wi fi- had to use insecure one.
With that view, no one needs tv,but we had brought a dvd of a movie we hoped to watch. There were no instructions how to deal with the different remote controls in order to get the dvd movie to interact with the TV. In the meanwhile there various warnings about what we should not do. This and the difficulty getting in were not helpful.
We did have to report an inoperable outlet and rain-induced leak to Vacasa, and the first thing that happens when you call is an invitation to text instead. I felt like we were renting from a bot! But after reaching humans, I appreciated the interchange.
Commentaires de Gestion de l’hôtel
11 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Lovely. We are glad to know that you liked the view of our home as well as the cleanliness has met your expectations. We regret to know about the shortcomings that you encountered during your stay. We sincerely apologize for the inconvenience you experienced because of the delay during your check-in process. Please know that this is not the type of stay we wanted for our guests. We do always aim to have a relaxing and exceptional stay with our guests and we are saddened that this was not your case. We have passed this along to our local manager so that this will be handled accordingly. We are sorry for the confusion because of the remote and for not having specific instructions on what to do during your stay. We appreciate you bringing this to our attention so that we can improve our customer service for future guests. We hope to host you again in the future.
