Note fondée sur 382 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2016 sur Hotels
par un voyageur
Publié le 28 juill. 2024
Wife is handicapped. Elevator was out of order. Very difficult getting her down to first floor. Didn’t make a big effort to fix the elevator. She couldn’t get down to breakfast so I went down to bring some to our room. They have no trays to carry food up to the room . Overall a very bad experience!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Neel, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Mendota near I-39. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We tried our best to fix the elevator but there seems to be electrical problem with it and we have called professionals to come and fix it ASAP. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
par un voyageur
Publié le 14 juill. 2024
Dirty room, smelly and terrible shower area dirty shower head and the shower area looks like an out house in the forest somewhere. There was a storm, asked the front desk for a late check out amd was told they do not provide. My travel was 70 miles to my desitination and weather condition was forcasted down pour til 1pm. I thought that was so in considerate will not stay here ever. My next visit I'll stay in Peru, IL. I got what I paid for at this hole in the wall
Commentaires de Gestion de l’hôtel
15 juill. 2024 par NP, Gestion de l’hôtel
Thank you for the response. We do provide late check out with a fee which you were informed by the front desk agent but you declined to pay the late check out fee. There was no storm other than drizzle, We had 43 check out that morning and no other guest had any problems checking out by 11am. As far as other issues you mentioned which are not true but if you would have informed us we would have been happy to offer you a different room or address those problems right away.
par un voyageur
Publié le 6 juill. 2024
Everyone was so nice n I found the rooms impeccable
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Bathroom fan was very noisy but they came worked on it and it was about the same as the fans in most hotels. Need to setup regular maintenance for sink and tub drains to clean out hair and whatever else is making the drain run slow. The heat / AC filters need to be cleaned on a regular basis both filters where quite dirty. Overall the room was quiet and comfortable.
par un voyageur
Publié le 23 juin 2024 sur Hotels
par un voyageur
Publié le 17 juin 2024 sur Expedia
Easy and quick check in. Could use some update to the property
par un voyageur
Stay here!!
Publié le 17 juin 2024 sur HotelsIt was a relaxing & pleasant stay. Clean n friendly staff.. definitely recommend!!
par un voyageur
Publié le 8 juin 2024 sur Expedia
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par un voyageur
Publié le 3 juin 2024 sur Hotels
