Note fondée sur 318 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
76 % des clients le recommandent
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 6 mai 2023 sur Expedia
Vrailent passé date comme établissement. Aurait besoin dune grosse remise à niveau.
3 sur 5
par un voyageur de Neenah

Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par super 8 mendota, Gestion de l’hôtel
Thank you for your feedback!
3 sur 5
par un voyageur

Publié le 27 juin 2024 sur Expedia
The handyman was available right away.
Commentaires de Gestion de l’hôtel
29 juin 2024 par super 8 mendota, Gestion de l’hôtel
Dear Guest "Thank you for your positive feedback! we are glad that we could assist you right away. We look forward to welcoming you back in the future!"
3 sur 5
par un voyageur

Ok, you get what you pay for

Publié le 22 juin 2024 sur Hotels
Ok spot, TV was messed up so it did not work, older mattress on the soft side, place is a little long in the tooth, smallest breakfast choices ever - see photo, well there were Twinkies & coffee also.
1 sur 5
par un voyageur

Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par super 8 mendota, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We're sorry to hear that you didn't have a great experience. Thanks and RegardsSuper 8 Mendota.
4 sur 5
par un voyageur

Publié le 31 mai 2024 sur Expedia
There was no coffee maker, or cup
Commentaires de Gestion de l’hôtel
2 juin 2024 par super 8 mendota, Gestion de l’hôtel
"Dear Guest,Thank you for your review. We're sorry for any inconvenience caused by the absence of a coffee maker and cups in your room. Rest assured, we're working on adding these amenities for future stays. We appreciate your understanding and hope to welcome you back soon.Best regards,Super 8 Mendota"
1 sur 5
par un voyageur

Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par super 8 mendota, Gestion de l’hôtel
"Dear Guest,Thank you for your feedback. We're sorry to hear about your experience. We'll work on improving".Best regards,Super 8 Mendota
3 sur 5
par un voyageur

Publié le 16 mai 2024 sur Expedia
The property was average. The bathroom toilet had a problem flushing. I mentioned it to manger in the morning. They offered a plunger. After I used said plunger. It still hesitated to gown down later that evening. There is mold at the top of there shower walls. They need to train the staff better in cleaning that. There is no clear entrance signs posted at front door. The entrance is confusing. I am handicap so I needed an elevator. Was told nothing about an easy access First floor room. Instead was given a second floor room with access via stairs. Room was very dark one lamp was missing light bulb completely other was a small wastage bulb not enough to brighten said room. Using two dollar store car fragrance tree's to hide the odor of Curry spice in the room is not enough. Need to actually use pinesol or fabuloso stuff would be better. Vending machines can use an update as I lost a few bucks trying to buy snacks. They kept getting stuck. The front entrance needs a sign as trying to find the front door was a little confusing. The reason for my stay was a family funeral in town. Other than that I would of went home.
Commentaires de Gestion de l’hôtel
16 mai 2024 par super 8 mendota, Gestion de l’hôtel
Dear Guest,Thank you for bringing your concerns to our attention. We apologize for the inconvenience you experienced during your stay. Your feedback is incredibly important to us, and we're committed to making the necessary improvements to ensure a more enjoyable experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Best regards,SUPER 8 MENDOTA
1 sur 5
par un voyageur

Publié le 12 avr. 2024 sur Expedia
This room had water leaking inside from the wall all over the air unit and onto the floor. It smelled like there was mold in the walls
Commentaires de Gestion de l’hôtel
30 avr. 2024 par super 8 mendota, Gestion de l’hôtel
"Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the water leakage and assure you that we are taking immediate action to address it. Your feedback is valuable, and we hope to welcome you back for an improved experience in the future."Thanks and RegardsSuper 8 Mendota
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par super 8 mendota, Gestion de l’hôtel
"Dear Guest, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon!" Thanks and RegardsSuper 8 Mendota